Senior Director, Facilities (SyRes

SyRES Properties is a fast-growing, financially strong Marin-based multifamily development and management company that owns a variety of Class A apartment communities in the Western US. Over the next several years, the company will be rapidly expanding and looking to invest in new facilities.

The Senior Director, Facilities reports to the SVP, SyRES Properties and is responsible for leading the operations, maintenance strategy, and team development across a portfolio of institutional-quality multifamily properties. This role is ideal for a hands-on leader with deep technical knowledge, proven operational expertise, and the ability to implement scalable systems and performance standards.

In this leadership role, you will be responsible for developing and executing a comprehensive maintenance operations plan, establishing clear standard operating procedures, and overseeing contract management, capital project execution, and team performance. You will play a critical role in ensuring consistency, quality, cost-efficiency, and excellence across all properties.

• Develop and implement a portfolio-wide maintenance operations plan, including defined standards, service metrics, and inspection protocols.
• Oversee day-to-day operations and maintenance across multiple multifamily apartment communities.
• Recruit, train, and mentor on-site maintenance supervisors and technicians; create professional development programs and performance tracking systems.
• Ensure consistent adherence to standard operating procedures (SOPs) and regulatory compliance across all sites.
• Manage vendor and service contracts, including RFP processes, scope definition, and performance evaluation.
• Collaborate with property management and ownership teams to develop annual maintenance budgets, capital improvement plans, and preventative maintenance programs.
• Conduct site visits and audits to evaluate staff performance, building systems, safety, and adherence to operational standards.
• Monitor key performance indicators (KPIs) related to work order completion, equipment uptime, energy use, resident satisfaction, and budget adherence.

• 15+ years of relevant experience in multifamily property operations, facilities management, or maintenance leadership, with a minimum of 10 years in a supervisory or regional management role.
• Demonstrated success in leading operations and maintenance teams across a portfolio of multifamily properties.
• Strong background in SOP development, preventative maintenance planning, and contract/vendor management.
• Hands-on experience with building systems (HVAC, plumbing, electrical, etc.) and property infrastructure is essential.
• Proven ability to create and manage maintenance plans with performance metrics and accountability systems.
• Effective leadership and communication skills with a passion for team development and training.
• Proficiency in maintenance management software and data-driven operational decision-making.
• Bachelor’s degree preferred, or equivalent experience in engineering, facilities management, construction management, or related fields.
• Willingness and ability to travel regularly to sites across the portfolio, to include California (Bay Area, Sacramento Region), Nevada (Reno), Washington (Seattle), Oregon (Portland).

• Occasional bending, kneeling, and lifting up to 50 lbs
• Frequent sitting and occasional standing, walking, reaching
• Noise level may be moderate to high at times

• $194,400 - $222,000 based on relevant experience to the role.
• PTO.
• Full benefits package.
• 401K (up to 4% match).

We are an Equal Employment Opportunity employer. All qualified applicants will be considered for employment regardless of age, national origin, race, color, disability, religion, sexual orientation, gender identity or expression, or any other characteristic protected under applicable law.