Groundskeeper​/Porter

Description

Community Manager (or Service Manager, as assigned)

Non-Exempt

The Groundskeeper/Porter is responsible for maintaining the cleanliness, appearance and overall curb appeal of the community. This position plays an important role in creating a welcoming environment for residents and prospects by ensuring the property's grounds, common areas, amenities and vacant apartment exteriors are clean, safe and well-maintained. The Groundskeeper/Porter also assists with minor maintenance tasks, apartment turns and other property needs as directed.

• Walk the property daily to remove litter, debris, pet waste and other refuse from the grounds and common areas, including dog parks and pet waste stations.
• Maintain the cleanliness and appearance of sidewalks, breezeways, stairwells, parking areas, landscaped areas, dumpster enclosures and other exterior common areas.
• Sweep and/or mop breezeways, stairwells, sidewalks and other common areas as needed.
• Pressure wash sidewalks, breezeways, stairwells and other exterior areas as needed.
• Empty trash receptacles throughout the community and maintain clean and orderly trash and dumpster areas.
• Clean and maintain pool and amenity areas, including tables, chairs and trash receptacles.
• Clean common-area restrooms and restock supplies in common and amenity areas, including paper products, gym wipes and other supplies.
• Assist in maintaining an attractive first impression and curb appeal at all times.
• Report any conditions that negatively impact the appearance or safety of the community.

• Remove trash and abandoned belongings from vacant apartments prior to the make-ready process.
• Clean and organize storage areas, maintenance shops and other designated work spaces.
• Assist the maintenance team with apartment turns, including light cleaning and preparation as assigned.

• Complete minor maintenance and service tasks as assigned.
• Inspect amenities, gates, fencing and common areas for cleanliness, damage or safety concerns.
• Perform minor pest-control-related tasks within the scope of the position and report conditions requiring additional treatment or an outside vendor to the supervisor.
• Assist with seasonal property projects, preventive maintenance activities and special community events as needed.

• Interact professionally and courteously with residents, guests, vendors and coworkers.
• Respond to resident concerns promptly by either addressing the issue within the scope of the position or notifying the appropriate team member.
• Distribute resident notices and communications as requested.

• Follow all company safety policies and OSHA requirements.
• Wear appropriate personal protective equipment (PPE) when required.
• Immediately report unsafe conditions, accidents, injuries or property damage.
• Safely operate hand tools, power equipment, cleaning equipment and other equipment required for the position.

• Health, Dental & Vision insurance offered after 30 days of employment
• Company paid Group Life Insurance and Short Term Disability
• Voluntary AD&D Insurance and Long-Term Disability
• 401(k) with Company match after 6 months of employment
• 15 days of PTO/2 Personal Days
• 7
  * Observed/Paid Holidays (
  * Veterans are also eligible for Veterans Day)
• Company provided apparel/uniforms

• High school diploma or GED preferred.
• Previous groundskeeping, porter, janitorial, landscaping, maintenance, or apartment community experience preferred.
• Basic knowledge of cleaning equipment, hand tools, and property maintenance practices.
• Ability to follow written and verbal instructions.
• Strong customer service and communication…