Maintenance Dispatcher - 1st, 2nd & 3rd Shifts

Maintenance Dispatcher

Your Work Shapes the World at Caterpillar Inc.

When you join Caterpillar, you're joining a global team who cares not just about the work we do – but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here – we make it happen, with our customers, where we work and live.

Together, we are building a better world, so we can all enjoy living in it.

As a Maintenance Dispatcher, your job duties will include, but may not be limited to:

• Analyze, modify, assign, and schedule maintenance tasks and activities.
• Dispatch personnel to address various facilities, controls, and maintenance work orders.
• Procure quotes and order tools and components.
• Maintain maintenance records related to reactive line calls, preventative maintenance, and defective equipment.
• Understand and maintain maintenance department metrics.
• Follow standard operating procedures and area specific work instructions.
• Provide information to supervisors and managers about processes within assigned area.
• Maintain a safe and clean workstation.
• Perform any other assigned duties.

This is a unique role that will require work hours that vary from a typical schedule. There will be times when the successful candidate will be required to support activities and installations during weekends, holidays, and plant shutdowns.

Physical Requirements:

• Must be able to frequently lift and carry up to 35 pounds for intervals of 15-30 minutes.
• Work at heights of up to 30 feet from the floor, work in an environment with frequently changing temperatures, and walk, squat and bend over for intervals of 15-30 minutes, with or without reasonable accommodation.

Minimum Skills Requirements:

• Minimum of 4 months' experience in a machining, manufacturing, or warehouse environment or industry certification.
• Familiarity with mechanical products and components and the utilization of hand tools.

Desired Skills Requirements:

• Previous experience as a dispatcher or experience doing similar work.
• Prior experience using dispatch software and tracking systems (i.e. Maintenance 5K).
• Previous experience reading work orders and/or performing work orders.
• Previous experience reading and interpreting part prints, schematics, and/or blueprints.
• Experience using software such as Microsoft Excel, Word, and/or PowerPoint.
• Previous experience with Standard Operating Procedures or Standard Work.

What you will get:

You have a lot to offer, so we offer a commitment in return to you as a professional – and as a person. We offer competitive wages, quarterly bonus, comprehensive benefits (medical, dental, vision, RX, and 401K) paid holidays, paid time off and paid training that begin on day one of employment!

Shift Schedules:

1st Shift - M-F 6:15 AM - 2:15 PM

2nd Shift - M-F 2:15 PM - 10:15 PM

3rd Shift - S-F 10:15 PM - 6:15 AM

** Role requires overtime as needed to support business needs**

Starting pay rates:

1st Shift - $21.70/hour

2nd & 3rd Shifts - $23.44/hour (includes 8% shift premium)

Compensation and benefits offered may vary depending on multiple individualized factors, job level, market location, job-related knowledge, skills, individual performance and experience. Please note that salary is only one component of total compensation at Caterpillar.

Benefits:

• Medical, dental, and vision benefits*
• Paid time off plan (Vacation, Holidays, Volunteer, etc.)*
• 401(k) savings plans*
• Health Savings Account (HSA)*
• Flexible Spending Accounts (FSAs)*
• Health Lifestyle Programs*
• Employee Assistance Program*
• Voluntary Benefits and Employee Discounts*
• Career Development*
• Incentive bonus*
• Disability benefits
• Life Insurance
• Parental leave
• Adoption benefits
• Tuition Reimbursement

* These benefits also apply to part-time employees