Head Bicycle Mechanic

Elevate Cycling specializes in buying, selling, and trading pre-owned, high-quality bikes and components. We are a fast-growing cycling retailer focused on delivering premium products, excellent service, and a smooth experience to every customer. We are looking for a skilled Lead Bike Mechanic to manage workshop operations, uphold strict quality standards, and help drive our growth.

• Professional bicycle mechanic experience (leadership experience, 3+ years preferred)
• Strong familiarity with road cycling components and systems (Shimano, SRAM, Campagnolo, electronic shifting, etc.)
• Advanced mechanical skills including drivetrain tuning, inspection and quality control, ability to remove seized components
• Strong attention to detail and organization
• Excellent leadership, collaboration, organization, and time management skills
• Quick, efficient problem-solving ability under fast-paced conditions
• Professional inter-team communication skills
• Ability to lift bicycles and stand for extended periods
• Mechanic certifications (UBI, Barnett, or equivalent) are a plus but not required

• Oversee all repair, inspection, data entries, and service operations for incoming and outgoing bikes and components
• Become a consultant for high-level mechanic tasking and questions for the mechanic team
• Ensure operational KPIs for mechanic team are met
• Ensure all products meet strict quality control standards before being listed for sale or delivered to customers
• Maintain smooth daily workflows to meet service, inspection, and listing preparation goals
• Manage and accurately update our inventory and repair database to reflect work completed
• Lead, train, and support the mechanic team to improve skills, consistency, and efficiency
• Diagnose and solve mechanical and operational issues quickly and effectively
• Maintain a clean, organized, and safe workshop environment
• Communicate clearly with customers when needed, providing exceptional service and technical support
• Monitor shop tools, parts, and supplies inventory; assist in ordering when needed
• Competitive pay (based on experience)
• Employee discounts on bikes, parts, and accessories
• Growth and advancement opportunities in a rapidly growing business
• Team-oriented, positive work environment

If you’re passionate about high-end cycling gear, thrive in a fast-paced environment, and want to lead a world-class service team, we’d love to hear from you!