Custodian Female

Do you take pride in creating clean, inviting spaces that leave a lasting impression? The Santa Barbara Zoo is looking for a Female Custodian to uphold the highest standards of cleanliness and guest experience in one of the region’s most cherished destinations. Be a part of a mission‑driven team committed to conservation and education!

Note: Open to female applicants only (BFOQ exception applies).

Position Status: Regular, Hourly, Non‑Exempt;
Full‑Time

Schedule: Sunday – Thursday, 10:00 am – 6:30 pm

Compensation: $19.80, up to $20.80/hr

Application: You must also complete the Zoo's Official Employment Application on the next page to be considered for the position.

Under the general direction of the Director of Facilities & Horticulture, the Female Custodian ensures the Zoo’s presentation standards for cleanliness and maintenance are met by keeping work areas clean, picking up trash, and reporting unsafe or unsightly conditions.

• Sweeps, mops, scrubs, and vacuums floors of buildings, using cleaning solutions, tools and equipment.
• Cleans or polishes walls, ceilings, windows, plant equipment and building fixtures, scrapers, brooms, and a variety of hand and power tools.
• Cleans and disinfects drinking fountains and restroom facilities including sinks, toilets, and urinals; fills dispensers with towels, soap, toilet paper, and other items; cleans mirrors, tile, and windows; unclogs drains and toilets.
• Picks up paper and other debris from zoo grounds, walkways, and areas adjacent to zoo facilities; sweeps concrete surfaces adjacent to zoo buildings.
• Gathers and empties trash.
• Notifies management personnel concerning the need for major repairs or additions to building operating systems.
• Dusts furniture, walls, machines, and equipment.
• Adheres to the Zoo’s policies and procedures as outlined in the Employee Policy Manual.
• Applies and exemplifies “green” (sustainable) practices whenever possible.
• Attends monthly all‑employee meetings when scheduled.

• Greets every guest with a smile.
• Thanks guests for supporting/visiting the Zoo.
• Answers phone calls, voice mails, and e‑mails promptly.
• Ensures the Zoo’s presentation standards for cleanliness and maintenance are met by keeping work areas clean, picking up trash, reporting unsafe or unsightly conditions.
• Associates with guests to assist and share information.
• Responds to all guest inquiries, complaints, and comments according to Zoo guest relations procedures.
• Maintains a clean neat appearance and adheres to the Zoo’s uniform dress code.
• Takes responsibility for staying informed about happenings at the Zoo, such as reading employee communications and attending meetings.
• Reflects the qualities outlined in the Guest Relations Statement, the Zoo’s Core Values, and the Employee Pledge.
• Applies and exemplifies “green” (sustainable) practices whenever possible.
• Other miscellaneous duties as required.

• Open to female applicants only (BFOQ exception applies). This position will primarily service women’s restrooms.

• High school diploma or GED preferred, or any combination of education, training, and or experience equivalent to two years of experience performing custodial duties.
• Prior paid janitorial experience preferred.

• Basic knowledge of janitorial methods, materials, tools, and equipment used in modern custodial and general maintenance work.
• Proper methods of storing equipment, materials, and supplies.
• Appropriate safety precautions and procedures.
• Proper lifting techniques.
• Maintain tools and equipment in clean working order.
• Observes health and safety regulations.
• Meet schedules and timelines.
• Ability to follow oral and written directions.
• Ability to read signs and safety labels.
• Effective oral and written communication skills.
• Ability to develop productive and friendly relationships at work.
• Ability to interact courteously and respectfully with supervisors, fellow employees, volunteers, and our guests.
• Ability to exercise safe work habits.
• Ability to work independently and collaboratively.

• Requires the ability to access all areas of the facility.
• Abi…