Maintenance Technician

Job Description

Responsible for the preventative maintenance, day-to-day maintenance, and upkeep of the property, grounds, common areas, pool, and all related equipment, etc.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

Work directly with the General Manager to identify and accomplish all technical and/or skilled projects within the hotel including but not limited to the following:

• Provide exceptional customer service to all hotel guests, making their stay as comfortable and accommodating as possible while achieving team and Brand goals.
• Perform quality assurance (QA) requirements for department.
• Perform, administer, and document preventive maintenance programs.
• Respond to emergency situations on short notice.
• Maintain and manage a work order system for the hotel as well as complete work orders on a timely basis and file work orders.
• Responsible for safety and security of flammable and other maintenance items.
• Responsible for cleanliness of parking lot, grounds, picking up and maintaining interior and exterior property, including all trash and cigarette butts.
• Paints and makes minor repairs.
• Monitors parking lot lights and exterior signs.
• Responsible for upkeep of pool, and equipment.
• Perform HVAC spring and winter inspections.
• Assist in HVAC unit repair projects.
• Guest room repair issues (caulking, tile repair, painting, plumbing, etc.)With GM/AGM, implement and manage hotel key control.
• Repair carpet and tile floor.
• Minor roof repairs, painting projects, and exterior projects.
• Pool/spa repairs.
• With GM, identify skills needed for different projects and train technical people at property.
• Maintain proper records utilizing the computer system. Proper administration of key control.
• Maintain security for guests and property by keeping room doors locked at all times.
• Remain highly visible and be readily available for guests at all times.
• Take initiative to offer assistance or answer questions throughout the hotel.
• Willingness and ability to train new associates.
• Complete maintenance work orders and deliver to the supervisor in a timely manner.
• Thoroughly understand and implement the Brand service culture.
• Perform all shift checklist responsibilities.
• run general hotel-related errands.
• Perform other duties as required.

Hotel has 46 units

Hotel has 46 units