Vault Technician

Position:
Vault Technician

Business Unit: Company 3

Location: Santa Monica, CA (On-Site)

Pay Range:$20.00 hourly USD

POSITION SUMMARY:
As part of Company 3's Facility Team, the Vault Technician is driven by a commitment to providing exceptional customer service and savvy hospitality. This role is responsible for providing general studio support, which includes the continuous monitoring of supplies, media logistics, and overall support to studio operations. This role also provides administrative and logistic support to the department.

Location:
This position requires working in our Santa Monica studio on a regular basis. This is not a remote position.

Hours:
You must be willing to work variable shifts, including second shift, as necessary per business needs. You must also be able to work overtime, weekends and holidays, as necessary.

MAIN DUTIES:
The Vault Technician will accurately log metadata of incoming physical media into the inventory system and barcode elements upon receipt. They will shelve, re-shelve, shift, and re-pack media including, but not limited to film, video tape, and hard drives. They will guarantee accurate tracking and shelf location of all in-house physical media. They will locate elements for clients, staff, and Company 3 business units.

They will securely pull physical media in a timely manner for production use and return elements to vault storage when their use is complete. They will maintain individual areas of responsibility. They will be responsible for condition of camera equipment and compiling shoot kits for production usage. Other duties include:

• Receiving
• Dispatch couriers to pick up physical media, documents, and supplies as requested.
• Secure receipt of incoming shipments and provide signature as proof.
• Accurately match shippers to goods received.
• Promptly notify account representatives of the receipt of incoming media.
• Perform virus scan of incoming hard drives.
• Assess elements received for damage or missing items.
• Oversee distribution of incoming mail/packages to staff.

• Shipping
• Responsible for the security of all outgoing media.
• Pull elements for delivery and arrange for dispatch of couriers or overnight shipments with preferred vendors.
• Perform quality control check on labels created by other departments.
• Coordinate and process both local and international deliveries/shipments.
• Coordinate DCP output and deliveries with DTDC and Data.

• General
• Perform quality checks on all incoming and outgoing equipment.
• Correctly identify various camera related physical equipment throughout all touch points.
• Compose articulate, accurate, and timely e-mail correspondences.
• Answer phones and contact staff and clients concerning receipt, vaulting, and shipment of elements.
• Maintain a tidy and organized workspace.
• Some physical labor required.
• Other duties as assigned.

WHAT YOU BRING:
The ideal candidate will be self-motivated with strong interpersonal / problem-solving skills and superior client service skills. They will have strong foundational technical knowledge in camera equipment and communications skills, both verbal and written, with the ability to communicate, assertively and diplomatically with a diverse population. They will have resourcefulness and exceptional time management and organizational skills. They will have high attention to detail in performing quality check on physical equipment and digital media assets (ie.

Invoice, order, equipment specs). They will be calm and personable under pressure, while working with tight deadlines. They will be adaptable to constantly evolving scenarios and being able to pivot as priorities change. They will have strong knowledge of the Microsoft Office software, including Word, Excel, Outlook and Teams. Excellent typing skills.
Must Have:

• Demonstrated experience working in the service or hospitality sector.
• Demonstrated knowledge in working with various camera and camera related equipment.
• Foundational knowledge in film, video, camera, and camera lenses.
• Prior operational experience with various film or video camera systems
• Experience working in a team environment.

Nice to have:

• Multi-line phone system.
• Experience with editing and composing business communications…