Maintenance III & Night Manager - Quail Run, Santa Rosa

Position Summary

Performs maintenance duties and repairs, such as skilled plumbing, electrical, carpentry, painting, sheet rock repair, major appliance repair, refurbishing, and common area cleaning at one or more communities that have multiple maintenance technicians and 150+ units. This position may participate in the Maintenance Onboarding Support program after one year of employment with Eden.

• Utilize Yardi software to create and/or complete work orders and sync daily
• Able to train other maintenance technicians on how to complete work orders using cell phone or tablet
• Communicate with residents if there are delays in completing work such as needing to order parts.
• This position requires reliable transportation throughout the day to perform duties; additionally, after business hours and on the weekends when assigned to on-call duties. This position may require travel during the business day to central offices, sites, attend trainings, attend business-related events, or visit retail stores.

• Actively walk the property daily looking for deficiencies and if found, create and submit work order
• Complete quarterly property inspections and annual unit inspections using phone or tablet. Include photos of deficiencies and sync inspection at day end
• Participate in budget walks for proposed capital improvements
• Notify Community Manager if habitability or other deficiencies concerns are witnessed while completing an inspection or work order

• Assists in custodial work/cleaning of common areas, including sweeping, mopping, vacuuming, emptying trash, window cleaning, etc. Assists in grounds work, as needed
• Ensure trash enclosures are free of overflowing trash
• Follow safety protocols when moving dumpsters for trash pick up
• Inspect dumpsters regularly and report any deficiencies to Community Manager

• Utilize cell phone to record time worked and lunch break periods
• Participate in company meetings and trainings using ZOOM and Teams and adhere to company standard of having “camera on”
• Actively participate in the Teams group – Property Operations Maintenance
• Order parts and supplies online
• Work with Eden’s Procurement Department to secure the best possible pricing for goods and services

• Actively participate in the Teams group – Property Operations Maintenance
• Actively participate during in-person daily team check ins and weekly resident services check in meetings with Community Manager
• Professionally engage with residents
• Handle concerns and adversity with tact and diplomacy being sensitive to cultural background, economic status, those with special needs, and adhere to Equal Housing Opportunity requirements.
• Be on time when attending training sessions and company meetings
• Participates in an on-call emergency schedule for evening, weekend, and holiday coverage of the property and/or other properties. Maintain knowledge of water, gas meter cutoffs, all building and fixture cutoffs, sewer cleanouts and maps and diagrams of each property with assigned HUB
• Assist other team members, participate in team days and company events
• Key participant with the property’s emergency response plan team
• Coaches others on how to complete tasks successfully and per Eden policy and procedures

• Rekeying / replacing door locks
• Proficient in rescreening window screen
• Unclog a sink or toilet
• Replace a garbage disposal, faucet
• Complete drywall repairs and satisfactorily texture, as needed
• Able to trouble shoot HVAC systems
• Prepare vacant units for occupancy within five days
• Complete interior and exterior paint projects without getting paint on hardware, switch plates, etc.
• Troubleshoot and complete complex appliance repairs
• Hang and fit doors
• Install mini/vertical blinds
• Follow manufacturer directions for utilizing products
• Maintain accurate records regarding preventative monthly maintenance on all equipment based on manufacturer recommendations as required by housing regulations or codes
• Inspect equipment thoroughly before use and “tag out” any equipment that poses a safety hazard
• Complete basic irrigation repairs
• Maintain schedule for preventative…