Maintenance Supervisor

Responsibilities

• Hands‑on maintenance of the community, including inspection, repair, and general maintenance of market‑ready apartments and other interior/exterior areas.
• Acts as a team leader among general maintenance staff; delegates, supervises, and directs work of the department.
• Prepares or assists in preparing market‑ready apartments in regards to painting, carpet cleaning, general repairs, housekeeping, etc.
• Performs various preventative maintenance functions and records findings in the maintenance log.
• Completes regular community inspections.
• Responds to resident services requests and concerns in a timely manner.
• Performs on‑call emergency service as required.
• Assists Maintenance Director and/or Property Manager on special maintenance projects as necessary.
• Works with general maintenance staff in maintaining grounds and common areas and keeping them free of trash and debris.
• Monitors maintenance and upkeep of all mechanical equipment to the community, including water heaters, HVAC units, etc.
• As team leader, responsible for training and supervision of community maintenance staff; involved with hiring, interviews, training, and performance reviews.
• May assist in monitoring capital improvement projects.
• Ensures safe work practices are followed by all maintenance staff.
• Ensures maintenance staff performs to company standards and that service requests are handled promptly, courteously, and efficiently.
• Understands and complies with Fair Housing laws and standards.
• Maintains open communication with Property Manager and other community staff.
• Represents the company in a professional manner at all times.
• Attends and participates in training programs as requested.
• Assists with and attends community‑sponsored resident activities and functions.
• Transports residents and/or prospective residents via motorized vehicle throughout property grounds; runs errands as necessary.
• Performs other related duties as assigned or requested.

• Minimum Education:
  
  High School or GED, 18 months of Trade School.
  
  Minimum Experience:
  
  3 years.
• Hands‑on technical work experience in plumbing, electrical, carpentry/construction, HVAC, etc.
• Preferred Experience:
  
  5 years.
• Must be EPA certifiable.
• Problem Solving:
  Identifies and resolves problems efficiently; gathers and analyzes information; develops solutions.
• Oral Communication:
  Speaks clearly and persuasively; listens and clarifies when necessary; participates in meetings.
• Planning/Organizing:
  Prioritizes and plans work activities; plans for additional resources; sets goals and objectives.
• Project Management:
  Develops project plans; coordinates projects; communicates changes and progress; completes projects on time and within budget; manages team activities.
• Technical
  
  Skills:
  
  Assesses own strengths and weaknesses; pursues developmental opportunities; shares expertise with others.
• Teamwork:
  Exhibits objectivity and openness to others’ views; gives and welcomes feedback; builds morale and group commitment to objectives.
• Managing People:
  Includes staff in planning and decision making; provides regular feedback; develops subordinates’ skills and encourages growth.
• Safety and Security:
  Observes safety and security procedures; reports potentially unsafe conditions.
• Cost Consciousness:
  Works within approved budget; implements cost‑saving measures.
• Quality:
  Demonstrates accuracy and thoroughness; applies feedback to improve performance.
• Teaching/Training:
  Explains concepts clearly; varies presentation style to meet learning needs.
• Leadership:
  Inspires and motivates others; influences actions and opinions; accepts feedback and recognizes others.
• Valid driver’s license with a clean driving record and auto insurance.

• Occasionally required to sit, walk, use hands to finger, handle, or feel, reach with hands and arms, talk or hear, bend, lift or climb.
• Occasionally required to lift light weights (