Club Service Attendant

Position Summary

The Club Service Attendant (CSA) is responsible for supporting the overall maintenance, cleanliness, and operational readiness of the club facility. This role ensures that all areas of the club meet corporate standards for safety, cleanliness, and functionality through hands-on servicing, preventative maintenance, and coordination with club leadership and corporate facilities teams.

• Gym Membership
• Opportunity for advancement
• Training & development
• Employee discounts

• Conduct club inspections in accordance with corporate facilities standards to ensure cleanliness, safety, and maintenance compliance.
• Ensure all preventative maintenance tasks are completed and operational protocols are consistently followed.
• Identify facility deficiencies and communicate findings and recommendations to General Managers.
• Coordinate service schedules and maintenance tasks with club leadership and Area Maintenance Technicians (AMT).
• Participate in new club walkthroughs to ensure facility readiness prior to opening.
• Review inspection results to identify trends, training needs, and operational improvements.

• Provide technical guidance and support to club staff regarding janitorial and facility maintenance standards.
• Train Club Managers and team members on facility procedures, daily responsibilities, and maintenance expectations.
• Deliver hands-on training for janitorial staff, including proper use of cleaning chemicals, equipment, and safety protocols.
• Coordinate and support vendor-led training initiatives and ensure compliance with certification requirements.
• Conduct regular meetings and training sessions to communicate updates from the facilities department.
• Participate in weekly alignment calls with corporate facilities leadership and AMT teams.

• Schedule weekly CSA activities within approved time allocations established by club leadership.
• Support planning and execution of special maintenance projects, ensuring alignment with scope, timing, and budget.
• Coordinate vendor services and ensure work is completed to specification and quality standards.
• Execute in-house maintenance projects when appropriate.
• Communicate regularly with General Managers and AMTs to ensure alignment on facility priorities and scheduling.

• Manage facility work orders using the CMMS Open Wrench system.
• Load, track, update, and close maintenance requests in a timely and accurate manner.
• Utilize GO CANVAS or similar systems to complete monthly facility audits.
• Ensure proper