Alignment and Mechanical Technician

Position Overview

Perform mechanical repairs, replacements, and general service to motor vehicles. Responsible for delivering prompt, courteous and professional service to STTC internal and external customers. Should be willing to make customer satisfaction a number one priority, must be flexible and understand that job priorities will constantly change due to customer preference.

• Ability to recognize mechanical problems and properly perform repairs.
• Ability to read and understand OSHA regulations and standards, parts manuals and repair material.
• Raises vehicle with hydraulic jack or lifts, uses air tools and heavy hand held tools.
• Removing or replacing mounted tire assembly from vehicles.
• Communicate all work performed via legible writing on work orders and/or invoices.
• Perform all tasks in a safe and efficient manner. Use all provided safety equipment such as gloves, jackstands, wheel chocks, air cages, safety glasses. Communicates equipment needs. Report all tools or equipment that need repair or that are broken. Report all unsafe actions, problems or abnormal situations to Service Manager or Branch Manager.
• Perform daily maintenance of tools and equipment.
• Review service work orders for complete information such as required customer information, repairs performed and parts used before giving to Service Manager or office.
• Ensure that all products leave with proper paperwork. Report to Service Manager any attempts made by an employee who violates any safety rule or violates company policy/procedures.
• Assist Service Manager to keep customers away from service area.
• Keep service department clean and organized.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.

• Education and/or experience: A minimum of 2 years related work experience and/or appropriate schooling in lieu of experience.
• Language skills:
  Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
• Basic mathematical skills.
• Ability to apply common sense understanding to carry out instructions furnished in writing, oral or diagram form.
• Certificates, Licenses, Registrations:
  State inspection license and/or alignment certification may be required. Valid driver’s license required (CDL may be required).
• Equipment:
  Capable of operating diagnostic equipment, lift gates, phone, computer, service tools, air compressor, hydraulic jacks, air guns, air gauges and mounting and balancing machines.
• Dress code:
  Uniforms are provided by Service Tire Truck Centers at a reasonable cost and must remain clean and free from holes or tears. Present a well groomed and professional appearance to STTC customers.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to stand, walk, use hands to handle or feel;

reach with hands and arms; talk and hear. The employee is occasionally required to sit and stoop, kneel and crouch or crawl. The employee must frequently lift and/or move up to 100 pounds and occasionally up to 150 pounds. Specific vision abilities are required by this job, which include close vision and depth perception.

Work environment: while performing the duties of this job, the employee is regularly exposed to wet and/or humid conditions and outside weather conditions; hot and cold warehouse conditions. The noise level in the work environment is usually moderate.

• Customer service: responds promptly to customer needs; meets commitments.
• Interpersonal skills: focuses on solving conflict, not blaming; keeps emotions under control.
• Oral communication: listens and gets clarification.
• Written communication: writes clearly; able to read and interpret written information.
• Teamwork: balances team…