Billing Research Specialist

The Billing Research Specialist will analyze daily and monthly billing data for trends and variances. This role requires an analytical mindset to assess data, prioritize tasks in a fast‑paced environment, and manage vendor invoices, maintain vendor relations, and reconcile statements.

• Manage the production of special billing reports and requests as required
• Manage 3rd Party Payment Services, collaborating with the EDI team to establish electronic feeds of client invoices
• Work with internal and external customers, including Sales, Marketing, and Executive Management, to resolve client invoicing inquiries and identify root causes
• Understand current billing processes for production and distribution of client invoices
• Develop knowledge of all invoice formats, placement of invoices, and all contract types and product types
• Identify gaps and opportunities for overall efficiency in the billing process and develop formal recommendations
• Prepare and audit databases supporting client audits for pre‑ and post‑billing activities
• Prepare supporting documentation with detailed explanation of database tables for client audits
• Review, analyze and prepare vendor invoices, including specialty accounts, for processing
• Prepare and scan vendor invoices within the imaging system
• Reconcilie vendor statements
• Identify the root cause of vendor and client inquiries
• Other duties assigned to ensure overall departmental efficiency
• Enlist efforts of Account Managers and Senior Management to accelerate billing process and resolve issues
• Collaborate with the Accounts Receivable team to research, analyze and resolve client billing disputes as needed
• Manage and monitor improvement actions to measure the success of changes and enhancements
• Back up team members in their absence
• Create ad‑hoc reporting as necessary
• Assist in client invoice audits
• Enforce quality procedures; develop and implement new analyses to ensure accuracy of pricing and billing associated with new products and modified client agreements

• No leadership responsibility

• Demonstrates flexibility, self‑control, and responsibility
• Demonstrates a proactive approach internally and externally
• Projects enthusiasm along with problem solving

• Bachelor’s Degree in Accounting or Finance preferred
• Minimum 5 years related work experience or equivalent billing experience
• Strong financial analytical and customer service skills
• Must possess keen attention to detail
• Expert level PC skills including MS Excel (Pivot tables, Lookups) and Access; working knowledge of SQL strongly preferred

• Location:
  
  Schaumburg, Illinois – professional office environment
• Position type/standard schedule:
  Full‑time, Monday through Friday, onsite 3 days a week (Tue‑Thu); one Saturday a month
• Travel:
  No travel expected

This job description is not intended to cover or contain a comprehensive listing of all activities, duties, or responsibilities required of the employee. Duties, responsibilities, and activities may change at any time with or without notice.

Wheels recognizes benefits as a significant part of the employee experience. Please review the overview of benefits available to you and your family.

Pay Range: $43,700 – $61,200

The base salary range is listed above. The position is eligible to participate in the annual incentive plan based on company performance and individual performance. Compensation ranges are based on job function, level, and geographic location. Final offer amounts are determined by candidate experience, education, certifications, skill level, and expertise, and may vary from the amounts listed.

Wheels is a drug‑free workplace. All employment is contingent on successful completion of drug and background screening.

Wheels is an equal‑opportunity affirmative action employer and administers all personnel practices without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity or expression, marital status or domestic partnership status, disability, protected veteran status, military status, genetic information, or any other category protected under applicable law. Wheels is committed to taking affirmative steps to promote the employment and advancement of minorities, women, persons with disabilities, and protected veterans.