Team Lead, Technical Billing

• Coordinate tasks and provide team support for Billing Technicians
• Assign daily tasks and ensure key deadlines are completed
• Support day-to-day billing operations
• Calculate and implement complex client pricing changes
• Serve as primary weekend billing support lead
• Act as a functional subject matter expert for billing tasks and monthly audits involving client invoicing
• Monitor billing operations for timely and accurate processing
• Serve as first point of contact for billing-process questions, discrepancies, and data interpretation
• Distribute and track team tasks to meet deadlines and service levels
• Support recurring analytical reports by gathering and preparing data
• Maintain reporting-tool data integrity and collaborate on data cleanup or clarification
• Work with the supervisor and IT during system enhancement or upgrade testing
• Document system issues and user feedback for IT reporting
• Onboard, mentor, coach, and train new team members
• Promote knowledge-sharing, best practices, collaboration, accountability, and solution-oriented work
• Complete other special projects as assigned

• Associate’s degree or Bachelor’s degree in Finance, Accounting, Business Administration, or a related field preferred, or equivalent combination of education and relevant work experience
• Minimum of 3 years of experience in billing operations, invoicing, or financial transaction processing
• Demonstrated experience providing peer support, task coordination, and/or informal leadership within a team environment
• Intermediate to Advanced Microsoft Excel skills, including Pivot Tables, Lookups, and Formulas
• Demonstrated experience using SQL, Visual Basic, or Access required
• Strong analytical and organizational skills
• Ability to work with varying seniority levels, including staff, managers, clients, and external partners
• Ability to work in a fast-paced environment
• Successful completion of drug and background screening

Demonstrates expertise in billing operations and invoicing, with strong analytical skills and proficiency in Microsoft Excel and SQL. Capable of coordinating tasks, mentoring team members, and ensuring timely and accurate processing of financial transactions.

• Billing Operations Experience
• Microsoft Excel Proficiency
• SQL Experience
• Task Coordination
• Analytical Skills

• Billing Operations
• Invoicing
• Financial Transaction Processing
• Microsoft Excel
• SQL
• Visual Basic
• Access
• Data Analysis
• Task Assignment
• Reporting

• Team Support
• Mentoring
• Collaboration
• Organizational Skills
• Communication

• Finance
• Accounting
• Business Administration
• Client Pricing
• Data Cleanup
• Audit

• Reporting Tools
• Data Integrity Tools