Truck License and Title Specialist

Job Overview

The License & Title Specialist supports the License and Title department by managing and processing documentation for the Truck and Equipment Finance division. This role is responsible for accurately entering and maintaining data within the appropriate systems, as well as collaborating with clients to resolve license and title matters. The administrator will also communicate with equity investors regarding title‑related issues and provide high‑quality support to both internal and external stakeholders.

Success in this position requires strong attention to detail, effective communication skills, and the ability to maintain accuracy in a fast‑paced, high‑volume environment.

• Maintain and manage title files, including securing original and duplicate titles, and coordinating with equity investors and the remarketing team on title status updates.
• Support the equity group by preparing and reviewing title‑related closing documentation.
• Accurately enter, track, and update all relevant title data within internal systems.
• Process billing transactions and submit check requests as needed.
• Handle end‑of‑lease documentation, including title assignments, bills of sale, and powers of attorney.
• Process state transfers as needed.
• Provide support on departmental projects within the License and Title team.
• Communicate effectively and professionally with colleagues, management, clients, and external partners.
• Adhere to all company policies, procedures and regulatory requirements while maintaining consistent and dependable attendance.
• Meet established KPI targets related to title administration, processing accuracy, and turnaround times.
• Perform additional duties as assigned.

This position has no leadership responsibilities.

• Effectively uses and manages time.
• Thorough, accurate and works effectively with systems.
• Assumes responsibility.
• Good customer service skills.

High School Diploma. Office experience required, including working with computers and handling a large volume of work. Basic Microsoft Excel skills required. Familiarity with Microsoft Word. Ability to provide exceptional internal and external customer service. Must have good telephone etiquette, be able to listen effectively and communicate with all levels of staff, work independently, and be efficient, accurate and dependable.

Location:

Illinois. This is a full‑time position, Monday through Friday. No travel is expected for this role.

Speak, hear, and see, and to use hands and fingers for computer keyboard and phone. Sit or stand for extended periods of time. Reach above head to pull paper attachments.

Wheels is a Drug‑Free Workplace. All employment is contingent on successful completion of drug and background screening. Wheels is an equal opportunity affirmative action employer and administers all personnel practices without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity or expression, marital status or domestic partnership status, disability, protected veteran status or military status, genetic information, or any other category protected under applicable law.

Wheels is committed to taking affirmative steps to promote the employment and advancement of minorities, women, persons with disabilities and protected veterans.