Operations Coordinator

Note: AEBetancourt is conducting this search on behalf of our client, SEFA (Supply & Equipment Food service Alliance).

SEFA's Website:

Since 1986, SEFA has been the premier powerhouse connecting top food service equipment dealers with elite manufacturers nationwide. What started as a buying group has evolved into the industry's most trusted, high-impact network: delivering game-changing training, financial management, rebate accounting, marketing, and operational solutions. We combine industry leadership with a close-knit, family-style culture where collaboration and excellence go hand-in-hand. Driven by our mission, "Unleash the Power of Together," we empower our members to save time, save money, and dominate their markets.

We are looking for a sharp, proactive, and detail-driven Operations Coordinator to join SEFA’s core team in Schaumburg, IL. In this dynamic role, you will be the operational engine driving daily member services, database accuracy, email marketing campaigns, and major industry events, including SEFA’s premier Annual Partnership Conference. If you love building efficient processes, managing key data, and serving as a go-to operational resource in a collaborative environment, this is your team.

• Database Management:
  Keep internal and external contact databases accurate, organized, and up to date.
• Member & Partner Outreach:
  Support external communications to members, vendors, suppliers, and industry partners.
• Email Campaigns:
  Execute marketing email campaigns, including list curation, scheduling, and analytics tracking.
• Member & Supplier Support:
  Manage member account details, conduct data validation, and administer supplier surveys.

• Catalog & Price Control:
  Manage price list updates, version control, and distribution across networks.
• Program Materials:
  Coordinate conference specials, supplier-related program collateral, and online resources.
• Systems Administration:
  Assist in maintaining core asset management systems (TAIMS) and general office administration.

• Travel Coordination:
  Arrange travel logistics and itineraries for staff, members, and event attendees.
• Event Execution:
  Oversee conference registration processes, vendor coordination, materials prep, and on-site support.

• Detail & Operational Focus:
  High attention to detail with the ability to balance multiple operational projects seamlessly in a fast-paced environment.
• Clear Communication:
  Professional, polished verbal and written communication style for engaging dealers, suppliers, and executive leadership.
• Tech-Savvy Mindset:
  Experience with databases/CRMs, email marketing software, and core office tools.
• Agile & Collaborative Energy: A proactive, adaptable mindset that thrives within a lean, growth-oriented team culture.

SEFA is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected veteran status.