Program Administrator

Association Management Center (AMC) is a trusted partner to more than 23 leading health and science associations and professional societies. Our talented team of more than 150 professionals provides the day-to-day operational management our clients need to achieve their business goals. We are proud to support our clients in the impactful work they do and to create a workplace in which all are welcomed and celebrated for the diverse skills, experiences, and backgrounds they bring.

At AMC, you’ll join a dynamic team of collaborative, innovative, and supportive professionals and have the opportunity to "Achieve What You Believe."

The Program Administrator (part-time, 20 hours) supports the day-to-day coordination of REACH 2.0, a federally funded grant mentoring program for medical students, residents, and fellows to develop clinical and leadership skills in the field of addiction medicine and addiction psychiatry. Through this program participants develop the skills, confidence, and professional networks needed to succeed in their career goals. This role assists with program activities, communications, meetings, payments, and surveys.

The position works closely with American College of Academic Addiction Medicine (ACAAM) staff, vendors, medical directors (sub-grantees), volunteers, and program participants. The position is completely grant funded.

This is a part-time role (20 hours per week), Monday through Friday, with occasional travel required.

• Provide administrative support to the Program Director and Program Manager.
• Schedule meetings, develop agendas, take minutes, and maintain records of administrative documents
• Process check requests, payments and invoices, and code credit card transactions monthly and monitor payments to ensure timely disbursement.
• Support event planning and logistics for in-person workshops and monthly virtual educational activities
• Learn and use survey and data collection tools such as REDCap, to help create, send, and track program surveys.
• Monitor and respond to email and phone inquiries, route questions to appropriate team members, and follow up to ensure resolution of inquiries
• Support the development and delivery of communication, marketing, and engagement strategies

• Associate’s degree. Equivalent combination of education and at least two years of administrative or office support experience will be considered.
• Minimum of one year of experience working in a higher education, nonprofit, or association environment preferred.
• Proficiency with Microsoft Office Suite, Adobe Acrobat, and Zoom required; experience with Canva is a plus.
• Experience with REDCap or a similar database management system preferred.
• Experience supporting government-funded grants or programs is highly desirable.
• Experience with volunteer management preferred.
• Physical:
  This role is primarily desk-based and involves extended computer use, including typing, data review, and virtual communication. Occasional light lifting may be required. AMC provides reasonable accommodations to support employees in performing the essential functions of the role.
• Travel:
  Ability to travel out of state and overnight 1-3 times per year by all modes of transportation including car, plane, and train.

• Customer Service - strong customer service orientation and enjoys interacting with a variety of professionals
• Time Management & Organization
  - Ability to manage and prioritize multiple deadlines and projects at once
• Problem Solving
  - Approaches work proactively with a solution orientation
• Cultural Responsiveness
  - Ability to work respectfully and effectively with people from varied backgrounds and support program goals related to access, belonging, and equitable…