Inside Sales Manager

Staples is business to business. You're what binds us together.

Quill, a trusted Staples brand since 1998, makes ordering essential supplies easier and more rewarding for businesses across the country. As a Sr. Inside Sales Team Manager, you'll play a key role in driving Quill's growth by leading a high performing inside sales team, shaping sales strategy, and elevating customer experience. This is a meaningful opportunity to grow a multimillion dollar book of business, develop sales talent, and influence outcomes across a dynamic and collaborative organization.

What you'll be doing:

• Lead, mentor, and motivate an inside sales team to maximize performance and productivity.

• Develop and implement effective sales strategies aligned to business and market needs.

• Set and monitor sales targets, KPIs, and activity metrics to ensure team success.

• Track and analyze sales data to identify trends, opportunities, and improvement areas.

• Conduct consistent call coaching sessions and crucial conversations to support development.

• Attend customer appointments, account reviews, and trade shows as needed.

• Leverage systems, tools, and reporting to meet deliverables and drive operational excellence.

• Maintain strong communication with business partners and leaders at all organizational levels.

• Support hiring, onboarding, and development of new associates.

• Provide performance reporting, insights, and recommendations to senior leadership.

What you bring to the table:

• Strong ability to manage and inspire a remote inside sales team.

• Proven results oriented mindset with motivation driven by growth and career opportunity.

• Advanced selling, negotiation, and communication skills.

• Strong leadership abilities including mentoring, coaching, and talent development.

• High level of business acumen with the ability to strategize and execute effectively.

• Excellent computer and technology skills, including Salesforce proficiency.

• Entrepreneurial, solutions oriented approach with the ability to thrive in a fast paced environment.

• A passion for recruiting, developing, and retaining high performing sales talent.

• Collaborative mindset with strong problem solving abilities.

• Commitment to fostering an inclusive, positive team culture.

What's needed - Basic Qualifications:

• 4+ years of sales experience.

• 1+ years of sales management experience.

What's needed - Preferred Qualifications:

• Bachelor's degree preferred.

• Experience overseeing a team of 10+ inside sales professionals.

• Background working in B2B sales, managing KPIs and revenue goals of $80M-$100M.

• Experience navigating fast growth or highly dynamic sales environments.

Advanced selling and negotiation capabilities.

• Strong verbal and written communication skills.

• Experience coaching, mentoring, and developing sales personnel.

• High level of business acumen and strategic thinking.

• Excellent computer skills and strong technology competence.

• Experience using Salesforce (advanced user).

• Demonstrated results orientation with ability to meet and exceed goals.

We Offer:

• Inclusive culture with associate led Business Resource Groups.

• Flexible PTO (22 days) and Holiday Schedule (7 observed paid holidays).

• Online and Retail Discounts, Company Match 401(k), Physical and Mental Health Wellness programs, and more!

The salary range represents the expected compensation for this role at the time of posting. The specific base pay may be influenced by a variety of factors to include the candidate's experience, skill set, education, business considerations, geography, and internal equity.

At Staples, "inclusion" is an action word. It represents what we do to ensure that all employees feel valued and supported to contribute to their fullest potential.

When we operate inclusively, diversity naturally follows. This is why we work hard to foster an inclusive culture, as we seek employees with unique and varied perspectives and areas of expertise. The result is a better workplace and innovative thinking that helps us exceed our customers' expectations - through the power of the people behind our iconic brand. Staples is an Equal Opportunity Employer.

All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other basis protected by federal, state, or local law.