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Lifecycle Ops Associate: SMS & Email Outreach
Job in
Schaumburg, Cook County, Illinois, 60159, USA
Listed on 2026-07-25
Listing for:
Fay
Full Time
position Listed on 2026-07-25
Job specializations:
-
Business
CRM Systems & Management
Job Description & How to Apply Below
Fay is seeking a Lifecycle Operations associate to manage outbound outreach and early lifecycle engagement. You’ll own daily SMS workflows, oversee inbound patient conversations, and ensure data cleanliness and compliance while driving conversions from warm intents to booked appointments.
The role is executional and operational, with a strong focus on quality, and requires coordinating with Growth, Ops, Marketing, and Support to optimize lifecycle flows.
#J-18808-LjbffrPosition Requirements
10+ Years
work experience
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