Talent Development Coordinator

Convergint is looking for a full-time, enthusiastic, results driven and forward-thinking Talent Development Coordinator to join our amazing culture. In this role, you will support the successful execution of Convergint's Talent Development strategy by coordinating talent development programs, administering learning technologies, maintaining program operations, and providing exceptional service to colleagues, business leaders, HR Business Partners, and external partners.

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You have a passion for providing world-class service to customers, colleagues and communities. You are a person of integrity with a commitment to growth, accountability and delivering results. You want to join an organization with a positive culture that embraces equal opportunity and allows everyone to be the best version of themselves at work and home. You want to grow with us and deliver results as an exceptional Learning and Development Coordinator.

With 20-years of proven growth and exceptional performance, our mission is to be our customer's best service provider. We realize the importance of diversity in achieving that goal. Our company was built upon a solid foundation of 10 Values and Beliefs which drive our unmatched culture, making us the #1 global, serviced-based systems integrator in the industry. We take great pride in protecting the lives and assets of our customers and their communities with the solutions we provide.

Program Coordination:

• Coordinate assigned Talent Development programs from planning through completion by supporting program logistics, timelines, communications, participant activities, and follow-up.
• Maintain project plans, timelines, milestones, and communication plans to support successful execution of assigned Talent Development initiatives.
• Monitor program health, participant engagement, and key metrics; identify potential risks and communicate concerns and recommend next steps in a timely manner.
• Anticipate potential issues and proactively communicate risks, impacts, and recommend next steps before deadlines or program objectives are affected.
• Effectively coordinate multiple priorities while ensuring assignments and commitments are completed accurately and on time.
• Conduct quality reviews of communications, participant data, reports, and deliverables before distribution.
• Maintain organized tracking tools to monitor action items, deadlines, participant communications, and program activities to support timely execution.

Learning Systems & Technology:

• Administer learning events within the Learning Management System (LMS), including creating sessions, managing enrollments, tracking attendance, and maintaining accurate learning records.
• Maintain accurate learning data, participant information, dashboards, and reports.
• Support SharePoint, Microsoft Teams, Microsoft Planner, and other collaboration tools used to administer Talent Development programs.
• Troubleshoot basic system and registration issues while coordinating with vendors or internal partners when additional support is required.
• Ensure learning records and documentation remain accurate, current, and complete.

Program Administration:

• Coordinate assigned Talent Development programs by maintaining project schedules, communications, participant lists, and supporting documentation.
• Monitor registrations and participation trends and communicate potential concerns or scheduling conflicts in a timely manner.
• Coordinate recurring communications, reminders, confirmations, surveys, and participant updates.
• Support Talent Development initiatives through effective coordination and administration.
• Maintain standard operating procedures, templates, and program documentation to support consistent program delivery.

Communication & Stakeholder Support:

• Develop and maintain positive working relationships with colleagues, business leaders, HR Business Partners, vendors, facilitators, and program participants.
• Communicate professionally, proactively, and accurately regarding program schedules, logistics, deadlines, and participant information.
• Prepare reports, dashboards, meeting materials, and status updates that accurately communicate program progress, participation metrics, and operational information.
• Communicate potential issues, scheduling conflicts, or operational concerns in a timely manner and recommend appropriate next steps when applicable.
• Deliver exceptional customer service while supporting enterprise Talent Development initiatives.
• Performs other duties and responsibilities as requested or required.

• Strong planning and prioritization skills with the ability to organize work, anticipate deadlines, monitor progress, and adjust priorities to ensure commitments are completed accurately and on time.
• Demonstrated ability to proactively communicate progress, identify potential concerns early, and follow through on…