More jobs:
Magical Guest Experience Lead; Retail & Attractions
Job in
Schaumburg, Cook County, Illinois, 60159, USA
Listed on 2026-08-30
Listing for:
Merlin Entertainments
Full Time
position Listed on 2026-08-30
Job specializations:
-
Business
Event Management & Planning
Job Description & How to Apply Below
Merlin Entertainments is seeking a Retail Shift Lead to oversee operations, mentor a front-line team, and ensure memorable guest experiences across attractions. You will lead as Supervisor on Duty, coordinating departments, guiding staff, and maintaining safety and service standards in a fast-paced environment.
The role emphasizes strong leadership, communication, and a passion for delivering magical experiences to families and friends throughout scheduled shifts, including weekends and holidays.
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