Team Lead, Connectivity

Job Description

The Team Lead, Healthcare IT is responsible for driving metrics, reporting, and the strategic coordination of day-to-day activities across the Connectivity Operations teams. By acting as the central hub for operational tracking and cross-team coordination, the Connectivity PM partners closely with team managers to offload administrative and project tracking burdens. This critical support is designed to free up manager and leadership bandwidth, allowing them to focus on resource engagement, complex business escalations, team development, and strategic initiatives.

Please note this is a hybrid opportunity (3 days in office & 2 days WFH). The position can be based in one of the following locations:
Schaumburg IL, Secaucus, NJ, Lenexa, KS, Dallas, TX & Tampa, FL.

Pay Range:$95,000 - $100,000 / year

Salary offers are based on a wide range of factors including relevant skills, training, experience, education, and, where applicable, certifications obtained. Market and organizational factors are also considered. Successful candidates may be eligible to receive annual performance bonus compensation.

Benefits Information:

We are proud to offer best-in-class benefits and programs to support employees and their families in living healthy, happy lives. Our pay and benefit plans have been designed to promote employee health in all respects – physical, financial, and developmental. Depending on whether it is a part-time or full-time position, some of the benefits offered may include:

• Day 1 Medical, supplemental health, dental & vision for FT employees who work 30+ hours
• Best-in-class well-being programs
• Annual, no-cost health assessment program Blueprint for Wellness®
• healthy MINDS mental health program
• Vacation and Health/Flex Time
• 6 Holidays plus 1 'MyDay' off
• Fin Fit financial coaching and services
• 401(k) pre-tax and/or Roth IRA with company match up to 5% after 12 months of service
• Employee stock purchase plan
• Life and disability insurance, plus buy-up option
• Flexible Spending Accounts
• Annual incentive plans
• Matching gifts program
• Education assistance through MyQuest for Education
• Career advancement opportunities
• and so much more!

• Metrics & Reporting:
  
  Develop, track, and manage key performance indicators (KPIs) and operational metrics for the Connectivity Ops team. Create and maintain comprehensive dashboards and regular reporting packages for leadership to provide visibility into team capacity, throughput, and project health.
• Strategic Coordination:
  
  Oversee the strategic coordination of day-to-day team activities, ensuring alignment with overall business priorities, core operational SLAs, and NOVA project dependencies.
• Leadership Support:
  
  Partner closely with team managers and leads to absorb project tracking, status updates, and routine coordination tasks.
• Capacity Planning:
  
  Facilitate regular operational reviews and capacity planning sessions with team leaders to proactively identify resource constraints and balance workloads.
• Process Improvement:
  
  Identify process bottlenecks in day-to-day operations and recommend strategic workflow improvements to optimize team efficiency.
• Communication Hub:
  
  Serve as a central communication liaison across the Connectivity Ops teams, ensuring consistent alignment on daily priorities and upcoming deliverables.

• 5+ years of experience in project management, operational management, or PMO roles, preferably in a healthcare or IT operations setting.
• Strong expertise in data tracking, metrics development, and executive reporting.
• Proven ability to partner effectively with functional managers and senior leadership.
• Excellent written and verbal communication skills with a focus on synthesizing complex operational data into actionable insights.