Service Business Development Representative

Overview

Business Development Representative – Service BDC
The Patrick Dealer Group – Schaumburg, IL

The Patrick Dealer Group is one of Chicago’s largest and oldest automotive groups, representing eight franchises and serving the community for over 100 years. We are seeking a fulltime Business Development Representative to support our service teams.

Medical
, Dental, Vision, PTO, Disability & Life Insurance, FSA, 401k with match, employee referral program, and employee discounts.

• Answer inbound calls and schedule service appointments
• Make outbound calls to generate and confirm appointments
• Follow up with customers and reschedule missed appointments
• Send followup emails and respond to website inquiries
• Communicate with customers via phone, email, and text

• Call center or telemarketing experience preferred
• Strong verbal/written communication and customer service skills
• Organized, self motivated, able to multitask
• Comfortable working independently and in a team
• Proficient with Microsoft Word, CRM systems, and data entry

• Valid driver’s license with clean record (3+ years)
• Willing to complete background check and drug screen
• Ability to sit and work at a computer for extended periods
• 19 years of age or older

We are an equal opportunity employer.