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Engagement Customer Representative
Job in
Schaumburg, Cook County, Illinois, 60159, USA
Listed on 2026-02-28
Listing for:
PetWise
Full Time
position Listed on 2026-02-28
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Bilingual, Customer Success Mgr./ CSM, Retail Associate/ Customer Service
Job Description & How to Apply Below
We are hiring for our client in Lombard, IL! They are expanding their customer experience team and are looking for a people-focused Engagement Customer Rep to represent their services and connect with the public.
Your Day-to-Day- Initiate conversations with prospective customers in public and retail spaces
- Answer product and service-related questions with professionalism
- Help new customers enroll in services and understand offerings
- Maintain accurate reports of outreach efforts and sign-ups
- Ensure a consistent and positive brand message
- Outgoing and approachable demeanor
- Prior experience in customer service, retail, or promotions is helpful
- Ability to stay motivated and enthusiastic in a face-to-face environment
- Must be eligible to work in the U.S.
- Performance bonuses and incentives
- Team environment with daily coaching and feedback
- Advancement tracks into senior and leadership positions
- All-expenses-paid travel opportunities
- Strong support system and structured career development plan
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