Customer Service Operations Lead — Coaching & Escalations
Job in
Schaumburg, Cook County, Illinois, 60159, USA
Listed on 2026-05-30
Listing for:
Paylocity
Full Time
position Listed on 2026-05-30
Job specializations:
-
Customer Service/HelpDesk
Client Relationship Manager, Customer Success Mgr./ CSM -
Management
Client Relationship Manager
Job Description & How to Apply Below
Paylocity is seeking a Team Lead (Customer Service Supervisor) to oversee a Client Services Team in Schaumburg, Illinois. The role requires monitoring performance, resolving client issues, and implementing process improvements to ensure client satisfaction.
Applicants should have a Bachelor's degree, 2 years of relevant experience in payroll or client services, and proficiency in SQL and Excel. The position offers a compensation range of $70,000–$80,000 annually with potential bonuses.
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