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HelpDesk/Support Technical Support Customer Service Rep

Senior Customer Care Specialist - Technical, Fast SLA

Job in Schaumburg, Cook County, Illinois, 60159, USA
Listing for: Fictiv Inc.
Full Time position
Listed on 2026-06-06
Job specializations:
  • Customer Service/HelpDesk
    HelpDesk/Support, Technical Support, Customer Service Rep
Salary/Wage Range or Industry Benchmark: 30.75 - 33.65 USD Hourly USD 30.75 33.65 HOUR
Job Description & How to Apply Below
A leading manufacturing firm is seeking a Senior Customer Care Specialist in Schaumburg, IL. In this high-impact role, you will manage customer interactions while solving operational challenges and ensuring rapid order execution. The ideal candidate will have over 6 years of experience in customer support, exceptional communication skills, and a strong technical curiosity. This position offers a competitive salary range of $30.75-$33.65 per hour, along with comprehensive health benefits and a collaborative work environment.
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Position Requirements
10+ Years work experience
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