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Customer Service Manager: Lead CX & Process Improvements
Job in
Schaumburg, Cook County, Illinois, 60159, USA
Listed on 2026-06-19
Listing for:
Waterstone Human Capital USA
Full Time
position Listed on 2026-06-19
Job specializations:
-
Customer Service/HelpDesk
Customer Success Mgr./ CSM, Customer Service Rep
Job Description & How to Apply Below
Waterstone Human Capital USA is seeking a Customer Service Manager in Schaumburg, Illinois. The ideal candidate will have a Bachelor’s Degree and experience in customer service leadership within a B2B manufacturing setting, responsible for leading a team to enhance customer satisfaction and operational efficiency.
This role offers a salary up to $100,000 and requires onsite presence Monday–Friday. Candidates will benefit from a collaborative culture and make meaningful improvements to the customer experience.
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