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Field Customer Care Leader – Warranty & Service
Job in
Schaumburg, Cook County, Illinois, 60159, USA
Listed on 2026-07-04
Listing for:
Dormont Manufacturing Co
Full Time
position Listed on 2026-07-04
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep
Job Description & How to Apply Below
Dormont Manufacturing Co is seeking a Customer Care Manager II in Schaumburg, IL. The role involves managing homeowner service requests, triaging warranty concerns, and ensuring repairs are completed satisfactorily. This position requires daily onsite attendance and excellent customer interaction skills.
Candidates should have at least 1-2 years of relevant experience, a high school diploma, and a valid driver’s license. The role offers an hourly wage between $32.36 and $36.00, along with performance bonuses and various employee benefits.
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