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Bilingual CSR & Enrollment

Job in Schaumburg, Cook County, Illinois, 60159, USA
Listing for: EmergencyMD
Full Time position
Listed on 2026-07-13
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, Bilingual
Salary/Wage Range or Industry Benchmark: 40000 - 50000 USD Yearly USD 40000.00 50000.00 YEAR
Job Description & How to Apply Below
Position: Bilingual CSR for Benefits & Open Enrollment

EmergencyMD in Schaumburg, IL is hiring a Customer Service Representative (Non-Exempt) to support employee benefits clients in a hybrid role. The position reports to the Customer Service Manager and collaborates with Account Managers, Marketing, and Benefit carriers to resolve coverage questions, eligibility matters, and claims issues.

You will prepare formal proposals, employee benefit guides, and open enrollment materials, while maintaining accurate records in Benelinx.

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