Digital Manufacturing Engineer

The Digital Manufacturing Engineer is a combined role of Product Engineer and Product Development Engineer which functions as “back‑office” for MISUMI’s leading‑edge industrial digital manufacturing service. Key areas of responsibility include both operation and development work of this proprietary technology system; promotion of sales of service through design communication with customers; manufacturing coordination; and special engineering‑related projects for new product development.

• Review customer 2D drawings and 3D models, resolve any discrepancies, and identify callouts or specifications that require manufacturing expertise or attention.
• Ensure customer satisfaction by clearly communicating customer requirements such as product specifications and delivery schedule to backend manufacturing.
• Monitor system availability and data receipt to maintain stable service delivery.
• Process custom quoting opportunities between customers and manufacturers (domestic and overseas) to capture new business and support existing business.
• Support customers with system operation and follow up with auto‑quote error customers as well as quoted customers on their projects.
• Promote and educate customers including design and mechanical engineers, buyers, or other professional and technical personnel on the Service to increase sales.
• Partner with Sourcing, Customer Service, and Procurement on quality claims, and obtain and review quality inspection documents from manufacturing as needed.

• Conduct market and customer research including surveys and data analysis related to product development; determine price competitiveness, delivery time, and whether products match customer demand.
• Expand Digital Manufacturing capabilities to increase product offerings, revenue, and market share in new growth sectors.
• Review market and business analyses of Digital Manufacturing drawing requirements to develop new product and capability needs.
• Efficiently manage development projects collaboratively across multiple departments to ensure products are completed on time and meet all quality standards.
• Implement strategic initiatives quickly and effectively, create project timelines, goals, and countermeasures, track and report KPIs.
• Manage costs to increase the profitability of Digital Manufacturing products.

• Provide accurate data for management to assist with regular and special reporting related to team performance.
• Identify areas where improvement in efficiency or outcome is possible and contribute to solutions.

• Promote team success by assisting team members with large or complex requests.
• Provide internal and external technical design support and education for products, including materials, surface finishes, fits, tolerances, and sizing.
• Support business process standardization and improvement.
• Travel as required.
• Other duties and responsibilities as assigned.

• Bachelor’s degree in mechanical, automation, or industrial engineering.
• Minimum of 2 years of relevant experience.
• Knowledge of manufacturing processes and equipment and quality inspection tools.
• Hands‑on experience sizing and specifying industrial automation components.
• Print manufacturing analysis experience.
• Working knowledge of 3D CAD, MS Office (Outlook, Excel, Word, PowerPoint, Teams).
• Knowledge of SQL, Tableau, and/or VBA is a plus.
• Excellent problem solving, interpersonal, and conflict management skills.
• Excellent verbal and written communications skills.
• Strong ability to work both independently and collaboratively as part of a team.
• Growth mindset, positive and proactive attitude on pursuing new challenges and assignments as well as stimulating constructive teamwork under supervisor’s direction.

MISUMI will provide training you need to be successful in this role, as well as opportunities for growth and innovation in our team‑oriented company culture. We have outstanding benefits and retirement plans that allow you to focus on successfully doing your job and exceeding customer expectations and the excitement that comes with growth. The part that matters most is you!
MISUMI is the most…