Peppa Pig of Play Guest Experience Host

Overview

Guest Experience Host at Peppa Pig World of Play. Part-time role to help create lifelong, memorable experiences for our guests. Hosts work in a variety of positions across the attraction, including Admissions, Ride Operations, Food and Beverage, Retail, Birthday Party, Costume Characters, and Special Events. You will deliver the highest possible standards of guest service, presentation, and product knowledge while ensuring guests are enjoying a magical, fun, and safe environment.

• Adopts an enthusiastic, assertive, and passionate approach to Guest Service, and demonstrates Merlin Values at every opportunity.
• Seeks out guest contact and displays enthusiasm and energy.
• Manage extended guest lines in a safe way while delivering an excellent guest experience.
• Ensure public areas have well-stocked displays and point of sale, are prepared for opening, and are kept clean and tidy throughout the day.
• Follow opening and closing procedures as detailed in the department’s operating plan.
• Take responsibility to ensure compliance with Health, Safety & Security within the workplace, including COVID-19 policies, practices, and regulations.

• 6 months – 1 year experience working in attractions, entertainment, or customer service-based positions preferred.
• Fun, dynamic, and friendly personality.
• Excellent communication, listening, and motivational skills.
• Able to work in areas with loud noises and confined spaces.
• Self-motivated, able to work independently or as part of a team.
• Must be flexible and able to work a variety of shifts, including days, nights, weekends, holidays, and special events.

• Flexible hours.
• 30% discount in the retail store.
• Merlin Magic Pass which gives you free admission to Merlin attractions worldwide.
• Competitive 401K.
• Discounts through the Merlin Marketplace Website – on almost anything you buy online.
• Fun working environment and much more.

Merlin Entertainments is a global leader in location-based, family entertainment. As one of the world’s largest attraction operators, we create and deliver memorable, immersive brand experiences for our millions of guests. We put all our energy into creating magical memories for our guests. With 67 million visitors every year, that’s a lot of unforgettable moments.

Everyone Matters  want to ensure that everyone can perform their best at interview, so if you have any additional requirements due to ill health or a disability, please contact our friendly team to have a discussion.

USD $15.75/Hr.