Event Associate IL

Event Associate

Andretti Indoor Karting & Games is seeking an Event Associate to join our team!

We're always looking for bright, talented and outgoing people. An Andretti Associate is responsible for anticipating guest needs, exceeding expectations and implementing creative solutions to provide exceptional Guest service. All positions are responsible for assisting guests in various areas and in many capacities, listening to requests in a friendly manner, while following Andretti Indoor Karting and Games high standards of quality to ensure Guest satisfaction.

• Anticipates and responds to guests in a friendly and positive manner with a sense of urgency.
• Assists with guest recovery and notifies manager to ensure positive experiences.
• Communicates clearly and professionally while interacting enthusiastically with guests and fellow co‑workers.
• Works as a team player in meeting guests needs and actively contributes to the efforts of other departments.
• Attends all required department and company meetings and training sessions.
• Knowledgeable of facility emergency procedures.
• Performs opening, running, and closing department duties as assigned.

1+ year prior guest service experience required, preferably in a hospitality, restaurant or entertainment setting. Excellent verbal communication skills needed. Attention to detail, guest‑focused and the ability to perform job duties in a fast‑paced and amplified environment. Work days, nights, holidays and/or weekends as required. Ability to use a point of sale system and other electronic equipment as needed.

• Performs functions which require organization, bending, reaching, turning, lifting, climbing and stocking up to 30 lbs.
• Some positions require working in extreme temperatures.
• Walk or stand for long periods of time.
• Desire and ability to smile throughout shift.

• High School Diploma or equivalent.
• The desire and ability to be pleasant, upbeat and sociable throughout the workday.
• Be able to work a varied schedule to include days, nights, holidays and weekends.

• Salary from $9‑15 /hr.
• 401(k) retirement program with 4.5% company match.
• Commuter savings program.

Andretti Indoor Karting & Games has locations in Florida, Georgia, Texas, Oklahoma, North Carolina, Illinois, Kansas, and Arizona, with more locations coming throughout the U.S.