Team Lead, Technical Billing

Job Description:

The Team Lead, Technical Billing provides task coordination and team support. The team lead will assign daily tasks and ensure key deadlines are completed. They will be the primary support for the day-to-day operations for the Billing Technicians. Calculate and implement complex client pricing changes. This role includes serving as the primary weekend billing support lead, ensuring continuity of operations. Functional subject matter expert on all billing related daily tasks and monthly audits with a client invoicing component.

KEY RESPONSIBILITIES - ESSENTIAL FUNCTIONS Assist in monitoring day-to-day billing operations to ensure timely and accurate processing

Serve as the first point of contact for internal questions related to billing processes, discrepancies, or data interpretation

Distribute and track tasks within the team to ensure deadlines and service levels are met Support the creation of recurring analytical reports by gathering and preparing data Maintain data integrity for reporting tools and collaborate with stakeholders on data clean-up or clarification

Work closely with the supervisor and IT during testing phases of system enhancements or upgrades

Help document system issues and user feedback for reporting to ITAssist with onboarding and mentoring new team members to accelerate integration and performance

Encourage collaboration, accountability, and a solution-oriented mindset within the team Assist with onboarding new team members, helping them integrate into both the workflow and team culture

Other special projects as assigned LEADERSHIP RESPONSIBILITIES Provide informal coaching and training; promote knowledge-sharing and best practices to enhance team capabilityCOMPETENCIES - SKILLS Strong analytical and organizational skills

Ability to work with varying seniority levels, including staff, managers, clients, and external partners

Must have the ability to work in a fast-paced environment EDUCATION AND EXPERIENCE Associate’s degree or Bachelor’s degree in Finance, Accounting, Business Administration, or a related field preferred OR an equivalent combination of education and relevant work experience

Minimum of 3 years of experience in billing operations, invoicing, or financial transaction processing

Demonstrated experience providing peer support, task coordination, and/or informal leadership within a team environment

Intermediate to Advanced skills in in Microsoft Excel (Pivot tables and Lookups and Formulas)
Demonstrated experience in using SQL, Visual Basic, or Access is required JOB SPECIFICATIONS, PHYSICAL DEMANDS and WORK ENVIRONMENT Work Environment:
This position can be in either in either Schaumburg, Ill (preference) or Alpharetta, GA and operates in a professional office environment

Positions Type/Standard

Schedule:

This is a full-time position, Monday through Friday;
In-office 3 days, 8a-5p CTTravel:
No Travel required for this positionDISCLAIMERPlease note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Our Benefits Wheels recognizes benefits are a significant part of your employee experience, and we've created a robust benefits package that is market-leading, competitive offerings so you and your family can receive outstanding care. Please  for an overview of the benefits available to you and your family.

Pay Range:$47,300-$66,200

The base salary range for this position is listed above. This position is eligible to participate in the annual incentive plan which is based on company performance and individual performance. Compensation ranges are based on…