Front And Back Office Medical Assistant

Empowering Wellness, Transforming Lives

Optima Medical Management Group is dedicated to enhancing the quality of life by promoting wellness. At Optima MMG and all of its divisions:
Serene Health, Community Support, and American True Care, our mission is to provide comprehensive support and care that not only addresses immediate concerns but also fosters long-term well‑being.

As pioneers in the field, we aspire to lead in member care outcomes and set new standards for excellence and innovation. We are committed to empowering our members to achieve self‑sufficiency in health, creating a ripple effect that strengthens families and communities.

Our work culture at Optima MMG is built on pride, passion, and a collective commitment to making a positive difference in people's lives. Our team members are dedicated problem‑solvers who bring their unique skills and perspectives to the table. We believe that by fostering a collaborative and supportive environment, we can unlock the full potential of our team and, in turn, provide the best possible care to our members.

A career at Optima MMG is an opportunity to be part of a dynamic and forward‑thinking organization. We encourage continuous learning and professional growth, providing our employees with access to industry experts, cutting‑edge technologies, and a supportive community that values each individual's contributions. Join us on this journey to not only advance your career but to be a driving force in transforming lives and communities through passionate and fulfilling work!

The Medical Assistant provides non‑clinical coordination and clinical support tasks to assist the nursing team (APRN’s, PMHNP, MD, DNP) in delivering high‑quality, member‑centered care. This role focuses on medication profile intake, records and referrals coordination, provider notifications, and precise documentation in our systems. No independent clinical judgment is performed in this role. This position requires excellent communication and organizational skills, the ability to interact with all levels of Serene Health's staff, and a wide range of external contacts.

• Take and record vital signs, patient history, and other relevant medical information for three medication management providers
• Assist physicians and other healthcare providers during assessment, sessions, phone calls and any other necessary duties and responsibilities
• Administer medications or injections under the direction of the healthcare provider. Example – Long acting injections for Mental health conditions
• Ensure patient comfort and provide emotional support as needed
• Maintain accurate and up‑to‑date electronic health records (EHR) for patients
• Manage front desk, greet clients, and manage office supplies
• Schedule appointments and manage patient check‑in and check‑out processes
• Schedule follow‑up appointments to ensure continuity of care for patient well‑being
• Verify patient insurance information and handle billing and coding as required
• Assist in managing inventory and ordering medical supplies (If needed)
• Follow strict protocols for infection control and maintain a clean and sterile environment
• Educate patients on infection control measures and proper hygiene
• Perform additional duties as assigned

• High school diploma or equivalent
• Completion of a recognized Medical Assistant program (Preferred)
• Current certification as a Medical Assistant (Required)
• CPR certification
• 2+ years of experience working as a Medical Assistant in a healthcare setting

• Proficiency in using electronic health records (EHR) and medical software
• Knowledge of medical terminology and clinical procedures
• Ability to multitask and work efficiently in a fast‑paced environment
• Ability to maintain patient confidentiality and privacy
• Attention to detail and commitment to accuracy in all tasks
• A compassionate and caring approach to patient care

• Prolonged periods of sitting at an office desk on the computer
• Lifting:
  Able to lift up to 15 lbs

Pay range: $18 USD – $22 USD

Our full‑time employees are eligible for the following benefits enrollment after 60 days of…