Senior Manager Learning and Development Ops

Description

Paylocity is an award-winning provider of cloud-based HR and payroll software solutions, offering the most complete platform for the modern workforce. The company has become one of the fastest-growing HCM software providers worldwide by offering an intuitive, easy-to-use product suite that helps businesses automate and streamline HR and payroll processes, attract and retain talent, and build a strong workplace culture.

While traditional HR and payroll providers automate basic HR processes such as payroll and benefits administration, Paylocity goes further by developing tools that HR and businesses need to compete for talent and deliver against the expectations of the modern workforce.

We give our employees what they need to succeed, including great benefits and perks! We offer medical, dental, vision, life, disability, and a 401(k) match, as well as perks that support you, your family, and your finances. And if it’s career development you desire, we provide that, too! At Paylocity, people matter most and have always been at the heart of our business.

Help our award-winning technology company run effectively as you take on big challenges and find solutions with a position in Operations.

Use your problem-solving skills to shape the way others see Paylocity. Launch your career with us!

In-Office: This is a 100% in-office role based at one of our office locations in either Schaumburg IL, Rochester NY, or Meridian location. Remote or hybrid work is not available for this position. Candidates must be able to work on-site five days per week during designated work hours.

This Senior Manager Learning and Development Ops is responsible for the overall design and delivery of product training and/or client training deliverables across Paylocity. It will have a key focus on developing innovative and engaging training solutions, learning modules (instructor-led and on demand), job aids, performance support tools, and delivery methods that support the learning needs of all key user audiences (including administrators, employees, managers and Paylocity team members).

This role will also be responsible for the management and oversight of the learning and development team through learning strategy, discovery of audience needs, program design, delivery and learning support creation. This position leads the teams to build skills and capacity to achieve our key objectives and better respond at the speed of need.

The below represents the primary duties of the position; others may be assigned as needed. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Knowledge and Application

• Provides thought-leadership and overall strategy as it pertains to the design and development of learning content and user performance support tools for new and existing product solutions.
• Establishes standards and best practices for training facilitation, learner engagement, knowledge transfer, and skill application.
• Plans and prioritizes content development and revision strategies for learning content and experiences.
• Continually develops knowledge and application of adult learning theory in the learning field, and stays current with new industry trends.
• Leverages learner feedback, performance data, and business outcomes to continuously improve training effectiveness and delivery methods.
• Understands business goals and GTM strategy to align learning priorities with product launches, operational needs, and measurable…