Salesforce Engineer; Hybrid, Schaumburg, IL

Position: Salesforce Engineer (Hybrid, Schaumburg, IL)
About Byline Bank:
Headquartered in Chicago, Byline Bank, a subsidiary of Byline Bancorp, Inc. (NYSE:

BY), is a full-service commercial bank serving small- and medium-sized businesses, financial sponsors and consumers. Byline Bank has approximately $9.7 billion in assets and operates 45 branch locations throughout the Chicago and Milwaukee metropolitan areas. Byline Bank offers a broad range of commercial and community banking products and services, including small-ticket equipment leasing solutions, and is one of the top U.S. Small Business Administration (SBA) lenders according to the national SBA rankings by volume FY2024.

Byline Bank is a member of FDIC and an Equal Housing Lender.

At Byline Bank, we take pride in being an award-winning workplace. Some of our recent recognitions include:

• U.S. News & World Report named Byline Bank as one of the Best Companies to Work for in the Midwest, Finance & Overall in , .
• Chicago Sun Times Chicago's Best Workplaces 2024
• Best Workplaces in Illinois in 2024 by Best Companies Group and Illinois SHRM (Society for Human Resource Management)
• Forbes America's Best Small Employers 2023

By joining our team, you will become part of an organization that values growth, collaboration, and innovation. We strive to create an environment where employees feel supported and are empowered to excel in their roles. If you're looking for a career with a company that puts people first and makes a difference in the communities we serve, Byline Bank is the place for you.

Objective of Position:

The Salesforce Engineer is responsible for design, build, and scale solutions across Salesforce CRM, Financial Services Cloud (FSC), and Marketing related applications. This role will also be involved in data migrations, systems integrations, and third-party applications, such as nCino. This role plays a pivotal role in enhancing and supporting development efforts of various applications within the Salesforce platform.

Duties and responsibilities:

• Works closely with the Salesforce/nCino administrators, Business Analysts, Marketing team and platform users to develop solutions that support business requirements and drive key business decisions.
• Responsible for developing in Apex, Lightning Web Components, Lightning Design System, and other technologies to build customized solutions.
• Maintain data connections between Sales/Service Cloud and Marketing applications, such as Marketing Cloud, Hub Spot, etc. (Core CRM objects sync, Synchronized Data Sources, Data Extensions, Contact Builder).
• Provides technical leadership, setting best practices including integration and application development, deployment, testing (unit and systems), and iterative refinement.
• Meets with clients to determine business, functional and technical requirements and participates in application design, configuration, testing and deployment.
• Conducts requirement analysis, documents technical specifications, and writes, reviews, and debugs code.
• Creates demos, proof of concept and solution wireframe.
• Seeks out ways to use Salesforce to improve processes and productivity and recommends actions to support rapid organizational scaling.
• Recommends product revisions or enhancements based on user feedback.
• Provides technical assistance, end user support and documentation.
• Stays abreast of Salesforce FSC, CRM, nCino and Marketing technologies as well as best practices.
• Supports deployments and release management using CI/CD tools and Salesforce Dev Ops processes.
• All other duties as assigned.

Note:

Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time.

Qualifications:

• Bachelor's Degree in computer science or a related field.
• Salesforce certification, preferred.
• 2+ years of proven technical experience in Salesforce/ development.
• FIS or FServe Financial system background, preferred.
• Technical knowledge of Salesforce CRM and other similar cloud-based solutions like Oracle, SAP, Dynamics.
• Hands-on expertise with Financial Services Cloud (FSC data model & features) and Salesforce CRM core (Apex, LWC, Flows, Integration), preferred.
• Direct work experience related to development, configuration and testing with financial data, reporting and Fintech vendor services.
• Proficiency with Salesforce APIs (REST/SOAP), integration design, and common middleware (e.g., Mule Soft) or ETL tools.
• Familiarity with Dev Ops tools such as Git, Azure Dev Ops or AutoRABIT.
• Knowledgeable of Agentforce and AI tools.
• Practical experience with creating Salesforce reports and dashboards.
• Strong understanding of agile concepts and willingness to support ITIL processes.
• Excellent communication and collaboration skills.
• Self-starter with willingness to learn new technologies.

Physical Demands/Work Environment:
Usual office environment with frequent sitting, walking, and standing, and occasional climbing, stooping, kneeling, crouching, crawling, and balancing. Frequent use of eye, hand, and finger coordination enabling the use of office…