Pre-Sales Manager

Responsibilities

• Hire, onboard, coach, and retain a team of Solutions Engineers across varying levels of experience.
• Conduct regular 1:1s, performance reviews, and career development conversations to grow individual and team capability.
• Foster a collaborative, high-accountability team culture that values technical excellence and customer empathy.
• Identify skill gaps and build structured development plans and training programs to close them.
• Serve as executive sponsor and technical escalation point on strategic and complex enterprise deals.
• Partner with Sales leadership to align SE coverage models, territory assignments, and deal prioritization.
• Drive consistent execution of VOC methodology, demo standards, and technical evaluation frameworks across the team.
• Maintain a strong feedback loop between pre‑sales, Product, and Engineering to surface market needs and competitive intelligence.
• Own the pre‑sales enablement strategy – including the development of technical training, competitive battle cards, objection handling guides, demo scripts, and ROI frameworks.
• Partner with Product Marketing to ensure all field‑facing technical content is accurate, compelling, and aligned with buyer evaluation criteria.
• Lead the onboarding and technical ramp of new sales members, equipping the broader sales team with the knowledge and tools to sell confidently.
• Build and maintain a scalable library of reusable assets that improve deal velocity and consistency across the revenue org.

• Define and track key pre‑sales KPIs including technical win rate, POC conversion rate
• Develop and refine pre‑sales processes, playbooks, and engagement models that scale with company growth.
• Report on team performance, pipeline influence, and enablement impact to senior leadership on a regular cadence.

• 6–10 years of experience in pre‑sales, solutions engineering, or a customer‑facing technical role, with at least 2–3 years in a people management capacity.
• Demonstrated success leading SE teams in a B2B SaaS or technology environment.
• Strong track record of influencing enterprise deals and improving technical win rates at scale.
• Exceptional leadership, communication, and cross‑functional collaboration skills.
• Experience developing sales enablement programs and technical content that measurably improve sales team performance.
• Proficiency with sales methodologies such as MEDDIC, MEDDPICC, or Challenger.

• Experience scaling a pre‑sales function during a period of rapid company growth.
• Familiarity with CRM and SE platforms (Salesforce, Vivun, Gong, Reprise).
• Relevant technical background or certifications (AWS, GCP, Azure, or equivalent).
• Exposure to enterprise sales cycles of 3–12+ months involving multiple stakeholders and complex procurement processes.

• Bachelor’s degree in Marketing, Business, Business Administration or Technical Services

Open

• Employer Paid Life/STD/LTD
• 401K + Company Match
• Employee Stock Purchase Program
• Educational Assistance
• Competitive PTO Package & Paid Company Holidays
• Wellness Program

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