Product Management Sr. Lead Analyst, SVP - USCC Rewards Oversight

## Product Management Sr. Lead Analyst, SVP - USCC Rewards Oversight Apply remote type:
Hybrid locations:
Schaumburg Illinois United States:
Wilmington Delaware United Statestime type:
Full time posted on:
Posted Todayjob requisition :
The
** SVP Product Management Sr. Lead Analyst, USCC Rewards Oversight
** within the
** Pricing & Analytics team
** and is responsible for governance and oversight of U.S. Consumer Card (USCC) rewards. This role serves as a strategic partner to Product, Technology, Business Control, and Audit/ Compliance, embedding strong operational rigor and risk-informed decisioning into rewards strategy and execution. The ideal candidate brings strong analytical rigor and the ability to lead through influence while driving cross-functional initiatives that enhance customer value and reduce risk.
** Key Responsibilities
*** Lead the end-to-end rewards governance and oversight framework, ensuring consistent execution across USCC consumer value propositions
* Establish and evolve operating frameworks that promote accuracy, transparency, and scalability across rewards processes and products
* Own the end-to-end rewards oversight model inclusive of monitoring, issue tracking and reporting.
* Partner with Product Managers to embed risk-informed decisioning into new product development and rewards enhancements, to ensure appropriate oversight and operational readiness.
* Advance strategic rewards oversight priorities, including improving visibility and consistency of MCC/category tagging and supporting broader rewards re-engineering efforts
* Drive automation and scalability across oversight processes, including enhancing monitoring capabilities (e.g., CTU monitoring, exception dashboards)
* Responsible for enhancing, standardizing, and modernizing team processes, documentation, and operating procedures to improve transparency, efficiency, and sustainability
* Provide thought leadership and guidance on rewards impact, including platform migrations, ensuring strong execution discipline and data integrity
* Contribute to system design and business requirements impacting rewards, embedding governance and scalability into key business processes
* Partner cross-functionally to align on rewards strategy, execution priorities, and operational effectiveness
* Provide subject matter expertise and guidance to team members, helping prioritize work, improve execution quality, and align on rewards strategy and operations
** Key Competencies
*** Strong analytical and problem-solving skills, with the ability to synthesize complex data and draw clear insights
* Ability to see the big picture while maintaining close attention to detail
* Demonstrated ability to translate technical requirements, complex systems, data, and processes into clear, simple narratives for a range of stakeholders
* Strong aptitude for understanding system design, data flows, and underlying logic
* Proven ability to lead through influence in a highly matrixed environment
* Strong governance and oversight mindset with ability to embed discipline into product and operational processes
* Excellent stakeholder management and communication skills
* Strategic thinker with ability to balance business objectives, customer experience, and operational rigor
* Knowledge of card products, rewards structures, and customer value propositions
* Strong execution and program management capabilities across complex initiatives
** Qualifications
* ** 10+ years of experience in Product Management, Program Management, Risk and Controls, or Marketing preferably within Financial Services
* Demonstrated experience in governance, oversight, or operational excellence frameworks
* Experience driving process improvements, automation, or operating model enhancements
* Experience supporting regulatory, audit, or review activities in a business-facing capacity
* Intellectual and analytical capabilities. Ability to influence the organization and to affect change across stakeholders. Efficiently solves complex, ambiguous problems/situations.
* Problem solving skills, sound business judgment, and demonstrated result orientation.
* Consistently demonstrates clear and concise written and verbal communication.
* Collaborative work style; effectively interacts with partners across the organization
* Multi-tasks productively and reliably, while managing conflicting priorities.
*
* Education:

*** Bachelor’s degree required------------------------------------------------------##
** Job Family Group:
** Product Management and Development------------------------------------------------------##
** Job Family:
** Product Management------------------------------------------------------##
** Time Type:
** Full time------------------------------------------------------##
** Primary

Location:

** Schaumburg Illinois United States------------------------------------------------------##
** Primary Location Full Time Salary Range:**$ - $In addition to salary, Citi’s offerings may also include, for eligible employees, discretionary and…