Technical Business Analyst

Responsibilities

Duties and Responsibilities include but are not limited to the following:

• Elicit, analyze, and document business and technical requirements for APIs, data products, and platform workflows
• Translate stakeholder needs into user stories, acceptance criteria, process flows, and functional specifications
• Collaborate with Product Owners and Engineering to clarify scope, resolve ambiguity, and confirm technical feasibility
• Own the external-facing developer portal — including documentation platform management, spec imports, and publishing workflows — while maintaining API specs, process maps, flow diagrams, and business logic definitions to a high developer experience (DX) standard for external API consumers. Treat documentation as part of delivery, not an afterthought

• Support API design discussions by documenting request/response behavior, validation rules, error handling, and versioning considerations
• Contribute to the quality and consistency of OpenAPI specs across the API portfolio, including identifying breaking changes, versioning gaps, and structural inconsistencies before publication
• Specify write‑path API contracts for actions that create, update, or trigger business logic
• Document external integration requirements — including transformation rules, error handling, and retry behavior — across a broad set of third‑party systems
• Define event‑driven flow requirements: triggers, valid state transitions, sequencing dependencies, and failure handling

• Contribute to workflow and playbook specifications including decision logic, validation rules, and state transition requirements
• Identify fields containing user‑supplied data that may reach the LLM as context; flag structural requirements to mitigate injection risk
• Specify function and tool definitions for LLM use so the AI layer calls defined calculations rather than computing values independently
• Support audit and traceability requirements: what must be logged, retention periods, and the questions audit data must answer

• Partner with QA to develop test scenarios, validate functionality, and support defect triage
• Perform impact analysis for proposed changes to APIs, data structures, or downstream consumers
• Stay engaged through delivery — review demos, validate behavior early, and confirm what's built matches what was intended
• Proactively surface security, compliance, and data handling concerns during design rather than after the fact
• Perform daily duties in line with Forth, LLC Information Security Policies and Procedures.
• Ensure that information Confidentiality, Integrity and Privacy is always maintained with processing information assets.

• Bachelor's degree or equivalent experience in Computer Science, Information Systems, or a related field
• 3-5 years of experience in a Business Analyst or Technical Analyst role within a software, data, or API‑driven environment
• Practical experience using AI tools in a professional context, with basic awareness of LLM capabilities, limitations, and responsible use
• Familiarity with SQL and ability to read basic queries
• Working knowledge of REST APIs, JSON, and data integration concepts
• Hands‑on experience with API tools such as Postman, Swagger/OpenAPI, or similar
• Experience documenting write‑path business logic, integration requirements, or event‑driven workflows
• Experience writing or reviewing integration requirements involving third‑party systems, including error handling and retry logic
• Strong written and verbal communication skills with the ability to work across technical and non‑technical teams
• Strong organization, attention to detail, and ability to manage multiple priorities in a fast‑moving environment

• Experience in a SaaS, fintech, or client‑facing technical product environment
• Familiarity with Agile/Scrum delivery practices
• Experience supporting external API consumers, partners, or system integrators
• Familiarity with JSON Schema or structured output specification
• Experience with API documentation platforms such as Mintlify, Scalar, Redocly, or similar, including…