Director,Technology Services Job Schaumburg area,Illinois USA,IT/Tech

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Association Management Center (AMC) is a trusted partner to more than
23 leading health and science associations and professional societies.

Our talented team of more than 150 professionals provides theday-to-day operational management our clients need to achieve their business goals. We are proud to support our clients in the impactfulwork they do and to create a workplace in which all are welcomed and celebrated for the diverse skills, experiences, and backgrounds theybring. At AMC, you’ll join a dynamic team of collaborative,innovative, and supportive professionals and have the opportunity to Achieve What You Believe.

About the Role

The Director, Technology Services (IT), provides leadership, direction, and accountability for AMC’s IT operations,engineering, cybersecurity, infrastructure, service delivery, and ITvendor portfolio. This role is responsible for ensuring secure,reliable and scalable technology services that support AMC’s business operations and client needs.

The Director leads a team of senior technical and operational leaders, setting priorities, managing risk, allocating resources, and driving continuous improvement across the technology portfolio.

Responsibilities:

Technology Operations & Service Delivery Leadership

Provide leadership and accountability for AMC’s IT operations,help desk performance, and IT service management practices.
Ensure infrastructure performance, reliability, business continuity, and disaster recovery needs are appropriately prioritized, resourced, documented, and reviewed.
Establish documentation and governance standards across infrastructure, security, architecture, and operations while monitoring technology performance and leading continuous improvement initiatives.

Engineering and Technical Leadership

Provide strategic direction and executive sponsorship for technology architecture, SaaS integration, workflow automation, data architecture, and modernization planning.
Ensure engineering standards and technical roadmaps are aligned with business needs, cybersecurity requirements, operational readiness, and product delivery priorities.
Identify and prioritize modernization initiatives, automation opportunities, and emerging technologies.

Cybersecurity & Risk Management

Oversee cybersecurity operations, vulnerability management,incident response readiness, remediation planning, and security tooling strategy.
Translate external assessments and recommendations into actionable plans.
Sponsor the selection and governance of security technologies ensuring implementation by the appropriate technical owners.
Partner with internal and external stakeholders to mitigate technology risks and ensure compliance with security requirements.

Financial and Vendor Management

Own the Technology Services (IT) budget, including capital expenditures, operating expenses, licensing, contracts, and staffing.
Recommend technology investments aligned with business priorities.
Provide portfolio-level leadership for AMC’s IT vendor landscape across infrastructure, cloud, cybersecurity, telephony, endpoint,and productivity platforms.
Maintain…