Director, RDTX Special Projects

• Lead key projects from planning through completion
• Turn business needs and operational issues into clear project plans
• Work with cross-functional teams to complete projects safely, on time, and within budget
• Provide updates, recommendations, and decision support to senior leaders
• Review warehouse, distribution, and transportation operations to identify issues and improvement opportunities
• Improve workflows, staffing plans, standard work, equipment use, and space planning
• Liaise between warehouse and transportation teams to improve efficiency, handoffs, freight flow, labor planning, and issue resolution
• Support labor planning and line haul needs
• Lead or support new site openings, facility changes, client implementations, turnaround efforts, and transportation improvements
• Lead continuous improvement efforts using data, problem-solving, and field feedback
• Create and improve SOPs, daily routines, communication tools, and performance processes
• Track safety, quality, productivity, cost, service, and customer-experience results
• Support change management and stakeholder alignment
• Partner with internal teams, customers, carriers, warehouse partners, and third-party providers
• Support client implementations, service recovery, renewals, growth efforts, and operational solutions
• Assist the Sr. Director of Operations with day-to-day guidance for service center managers as needed
• Drive accountability and help teams adopt improved ways of working
• Review operational and financial performance, build business cases, track savings, and identify performance gaps
• Create reports and summaries that turn data into action plans
• Support budget planning, capital requests, and resource needs for key projects

• Bachelor’s degree in Supply Chain, Logistics, Business, Engineering, Operations Management, or a related field preferred; equivalent experience accepted
• Eight or more years of experience in warehouse, distribution, transportation, logistics, supply chain, or 3PL operations
• Five or more years of leadership experience, including leading projects, improvement efforts, or field teams
• Experience with warehouse and transportation systems, reporting, and KPI tracking
• Experience in temperature-controlled, food-grade, retail, e-commerce, LTL, truckload, dedicated, brokerage, parcel, or multi-client logistics environments preferred
• Strong understanding of warehouse and transportation operations, freight flow, labor planning, safety, inventory controls, and service performance
• Ability to manage multiple projects, priorities, timelines, stakeholders, and deliverables
• Ability to use data to find issues, recommend solutions, and measure results
• Strong communication, facilitation, and presentation skills
• Ability to influence and work well with field leaders, senior leaders, customers, carriers, and support teams
• Good judgment, urgency, and the ability to lead through change and complex operational issues
• Travel required for site visits, client implementations, field reviews, project rollouts, and operational escalations

Demonstrates expertise in leading projects within warehouse, distribution, and transportation operations, focusing on continuous improvement, data-driven decision-making, and stakeholder alignment. Proficient in managing multiple priorities and delivering operational solutions that enhance efficiency and performance.

• Project Management
• Warehouse Operations
• Transportation Systems
• Data Analysis
• Leadership Experience

• Supply Chain Management
• Logistics Operations
• KPI Tracking
• Process Improvement
• Budget Planning

• Strong Communication
• Facilitation Skills
• Presentation Skills
• Influencing Skills
• Good Judgment

• Temperature-Controlled Logistics
• Food-Grade Operations
• E-Commerce Logistics
• LTL
• Truckload