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Client Services Operations Lead — Drive Impact

Job in Schaumburg, Cook County, Illinois, 60159, USA
Listing for: Menlo Ventures
Full Time position
Listed on 2026-08-02
Job specializations:
  • Management
    Client Relationship Management
  • Customer Service/HelpDesk
    Client Relationship Management, Customer Success Management
Salary/Wage Range or Industry Benchmark: 82000 - 87000 USD Yearly USD 82000.00 87000.00 YEAR
Job Description & How to Apply Below

Paylocity in Schaumburg, IL seeks a Team Lead (Customer Service Supervisor) to provide operational guidance to a Client Services team of Account Managers and drive outstanding client satisfaction.

You will monitor performance, coach and mentor, handle escalations, coordinate workload, and partner with leads to prioritize work for maximum impact. This is a 100% in‑office role based at our Schaumburg, IL location.

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