Client Services Operations Lead
Job in
Schaumburg, Cook County, Illinois, 60159, USA
Listed on 2026-08-04
Listing for:
Paylocity
Full Time
position Listed on 2026-08-04
Job specializations:
-
Management
Client Relationship Management -
Customer Service/HelpDesk
Client Relationship Management, Customer Success Management
Job Description & How to Apply Below
Paylocity is seeking a Lead Client Services Ops in Schaumburg, IL to guide a team of Account Managers and ensure exceptional client satisfaction. You will monitor performance, provide ongoing learning, and handle escalated client issues while coordinating work across the team.
The role requires a Bachelor’s degree, payroll or call center experience, and strong project management, communication, and operations skills to drive improvements and maintain service levels.
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