Solutions Advisor

Novaspect, Inc., an Emerson Impact Partner and Industrial Automation Solutions provider, is currently offering an opportunity for an Operator Performance Solutions Advisor to join our System Solutions team. This role combines business development, technical leadership, and project execution to grow and deliver our Operator Performance portfolio, including DeltaV Live and Alarm Management solutions. This individual will act as both a trusted advisor and hands-on contributor, engaging with customers to identify opportunities, shape solutions, and participate in delivery.

The role partners closely with sales, engineering, and delivery teams to improve operator effectiveness, enhance situational awareness, and drive measurable performance outcomes. The successful candidate will understand client operations, operator challenges, and business drivers, while helping deploy scalable and standardized Operator Performance solutions across our customer base.

Engage with customer stakeholders across operations, engineering, maintenance, and leadership to identify Operator Performance opportunities

Build and maintain multi-threaded relationships at both site and enterprise levels

Identify customer Critical Success Factors (CSFs), KPIs, and operational gaps related to operator effectiveness

Support sales teams in developing, qualifying, and closing opportunities

Lead or support discovery sessions, workshops, and value discussions with customers

Develop and maintain a pipeline of Operator Performance opportunities

Serve as a technical advisor for Operator Performance solutions, including:
DeltaV Live (HMI modernization) Alarm Management and rationalization (ISA-18.2)

Define solution approaches, architectures, and scope aligned with customer needs.

Collaborate with SMEs and engineering teams to ensure technical accuracy and scalability.

Quantify and communicate value-based outcomes (e.g., alarm reduction, improved response time, reduced downtime).

Contribute to proposal development, including scope, effort estimates, and technical narratives.

Lead or actively participate in Operator Performance project delivery

Support implementation of DeltaV Live graphics, alarm management programs, and operator workflows

Drive standardization and reuse of tools, templates, and methodologies

Apply a "see one, do one, teach one" approach to build team capability

Collaborate with project teams to define roles, delegate tasks, and ensure successful execution

Provide technical guidance and troubleshoot issues throughout project lifecycle

Develop and document best practices for Operator Performance deployments, including HMI and alarm management standards

Support development of assessment frameworks, FEED strategies, and value realization models

Contribute to go-to-market strategies and offering development

Identify trends in operator performance and usability to inform solution evolution

Develop and maintain reusable sales and delivery content, including case studies and presentations

Support internal training and knowledge-sharing initiatives

Partner with marketing to develop Operator Performance success stories

Ensure consistent technical positioning and messaging across opportunities

Bachelor’s degree in Engineering (Chemical, Electrical, or related field) or equivalent experience.

10+ years of experience in process control, automation, or operator performance-related roles.

Demonstrated experience in both project execution and customer-facing technical roles.

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