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Client Success Lead Media

Job in Schaumburg, Cook County, Illinois, 60159, USA
Listing for: Jobtailor
Full Time position
Listed on 2026-09-15
Job specializations:
  • Marketing / Advertising / PR
    Marketing Strategy, Client Relationship Management
Salary/Wage Range or Industry Benchmark: 120000 - 180000 USD Yearly USD 120000.00 180000.00 YEAR
Job Description & How to Apply Below
Position: Client Success Lead, Incentives – Media
  • Serve as the primary strategic partner for senior client stakeholders
  • Develop and own strategic account plans
  • Lead strategic narratives connecting client challenges, brand goals, shopper behavior, and Inmar solutions
  • Develop audience targeting strategies using Inmar data, predictive intelligence, consumer research, and trend analyses
  • Translate category, brand, and industry insights into actionable recommendations
  • Partner with Sales to influence adoption of new solutions and multi-year investment strategies
  • Lead strategic components of QBRs, annual planning sessions, senior-level presentations, and cross-functional strategic sessions
  • Provide strategic oversight to Client Success Managers and ensure execution aligns with client objectives
  • Support translation of client strategy into executable plans
  • Identify risks, misalignments, whitespace opportunities, and strategic paths for client growth
  • Develop trusted advisor-level relationships with senior client stakeholders
  • Influence client decision-making through data-backed storytelling
  • Support renewal, expansion, and client growth initiatives with Sales and CSMs
Requirements
  • Bachelor’s degree in Marketing, Business, Communications, Analytics, or related field
  • 8-10+ years of experience in client-facing roles such as strategy, category management, brand marketing, media planning, insights/analytics, shopper marketing, or digital activation
  • Demonstrated ability to lead senior-level client conversations and build strong executive presence
  • Deep expertise in data interpretation, national brand and shopper marketing activation, insights development and storytelling
  • Experience partnering cross-functionally to drive aligned outcomes across execution teams
  • Exceptional communication, presentation, and storytelling skills
  • Experience in CPG, Retail Media, Shopper Marketing, Media, or Incentives preferred
  • Proficiency with Salesforce, Google Suite, , and Microsoft Office
  • Familiarity with data sources and visualization tools preferred
  • Ability to travel up to 20%
  • Candidates must have authorization to work in the U.S. without the need for employer sponsorship now or in the future
  • Not eligible for student visa sponsorship, including F-1 OPT or CPT
Core Competencies

Demonstrates expertise in developing strategic account plans and audience targeting strategies, leveraging data interpretation and insights to drive client growth. Proven ability to lead senior-level client conversations and influence decision-making through effective storytelling and presentations.

Highest-signal resume keywords
  • Strategic Account Planning
  • Data Interpretation
  • Client Relationship Management
  • Cross-Functional Collaboration
  • Storytelling and Presentation Skills
Hard Skills
  • Data Analysis
  • Insights Development
  • Brand Marketing
  • Category Management
  • Shopper Marketing
  • Media Planning
  • Digital Activation
  • Predictive Intelligence
  • Trend Analysis
  • Client Strategy Execution
Soft Skills
  • Exceptional Communication
  • Executive Presence
  • Influencing Skills
  • Collaboration
  • Problem Solving
Industry Keywords
  • CPG
  • Retail Media
  • Shopper Marketing
  • Media
  • Incentives
Tools & Technologies
  • Salesforce
  • Google Suite
  • Microsoft Office
  • Data Visualization Tools
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