Manager, Quality & Safety (Schaumburg, IL area)

Manager, Quality & Safety (Schaumburg, IL area)

About MISUMI Americas

MISUMI Americas, a division of MISUMI Group, is a leading provider of standard, configurable, and custom manufacturing solutions. By integrating a vast catalog of components with a world-class digital manufacturing platform, MISUMI Americas empowers engineers and procurement teams to accelerate innovation across the entire product lifecycle. With operations in the San Francisco Bay Area and Chicago, the company serves as a vital partner for the most innovative companies in the Americas.

MISUMI Americas
Manager, Quality & Safety
Schaumburg, IL | Hybrid | Full-Time

MISUMI Americas is looking for a Manager, Quality & Safety to build and run the quality and safety backbone of our operations — based full-time out of our Schaumburg, IL office. This is a hands-on leadership role for someone who wants to own a program end to end: lead a team of Supplier Quality Engineers, steward our Quality Management System, run the QC Lab down the hall, and stand up a real Safety Management Program across our U.S. and Mexico facilities.

As a newly established organization, you ll help build the quality and safety framework we scale on for years to come.

This role is based on-site at our Schaumburg, IL office, home to the QC Lab you ll operate and the team you ll lead in person. We re looking for candidates who want to be in the building — walking the lab floor, sitting down with your SQEs, and being physically present for audits, inspections, and safety walkthroughs. If you re local to the Chicago area or ready to relocate to Schaumburg, this role is built for you.

Supplier Quality Engineering

• Directly manage a team of Supplier Quality Engineers — hiring, onboarding, performance reviews, and career development.
• Set goals for each SQE tied to organizational quality objectives; run regular 1:1s and performance check-ins.
• Coach SQEs on supplier communication, corrective action follow-through, and audit execution.
• Own the end-to-end Supplier Quality program — manufacturing partner onboarding, ongoing monitoring, and continuous improvement.
• Review and approve corrective action responses (CARs) escalated by SQEs, ensuring root cause rigor and effective closure.
• Establish manufacturing partner quality KPIs and present performance trends to senior leadership.

Quality Management System (QMS)

• Keep the QMS relevant and valuable — supporting efficiency, effectiveness, and compliance with customer, industry, and regulatory requirements.
• Continually identify and address risks and opportunities, using the QMS as a core risk management tool.
• Maintain compliance with ISO 9001 and any other standards we re registered to or claim compliance with.
• Evaluate, recommend, and drive continuous improvement of the QMS as our organization evolves.
• Manage internal and external audits, including audit primers so every auditee is prepared.
• Integrate customer-specific requirements into our QMS and keep documentation simple, current, and effective.
• Evaluate and implement standardized document management systems (e.g., Intellect for internal document control, our supplier portal for supplier-facing documentation).
• Partner with People Ops on training material and verify training effectiveness.
• Own the delivered quality (claims) KPI and drive improvement; deliver annual quality awareness training.

Quality Control (QC)

• Run the QC Lab in Schaumburg — evaluating customer returns and supporting inspection activities to eliminate escaping defects.

Safety

• Stand up a Safety Management Program for MISUMI Americas, covering our facilities in the U.S. and Mexico, in partnership with existing safety SMEs in Mexico, including safety documentation, training, inspections, audits, and risk assessments; incident and near-miss investigation with follow-through on corrective actions; and statutory safety reporting (City, County, State, Federal).
• Ensure job safety analyses are conducted and documented at every MISUMI Americas location.
• Develop and lead Emergency Response Teams across MISUMI Americas locations.
• Serve as our U.S. OSHA subject matter expert, liaising with Mexico NOM SMEs.
• Own safety…