Retail Sales Associate
Job in
Schaumburg, Cook County, Illinois, 60159, USA
Listing for:
POP MART Americas Inc.
Part Time
position
Listed on 2026-01-01
Job specializations:
-
Retail
Retail & Store Manager, Retail Sales
Job Description & How to Apply Below
POP MART, founded in 2010 (SEHK: 9992), is a market-leading entertainment company and a global champion of designer toy culture. Through global artist development, IP operations, designer toy culture evangelism, and strategic investments, we have built an integrated platform covering the entire designer toy value chain, allowing artists to focus solely on their craft and giving stage to talent from all over the world.
With 4,000+ employees worldwide, POP MART has successfully set foot in more than 23 countries and regions, serving a diverse audience of cultural pioneers and art fans.
Job Overview
We are in search of a part-time Sales Lead ready to contribute to our continuous expansion across the United States. This person will be responsible for store opening and closing operations, ensuring that all store operations are occurring as expected, and providing a great experience in store. This person needs to have a strong attention to detail and should be an expert in store processes, identifying opportunities for improvement and communicating barriers to the Store Manager.
The position reports to & receives functional guidance from the Store Manager.
What You Will Achieve
Supervise the sales floor of Pop Mart employees, setting expectations, goals, and motivating the team.Act as the leader on duty in the store when SM/ASM are not present, focused on delivering results while enabling a positive customer and employee experience.Maintain a clean, organized, and safe store environment for customers, employees, and store products.Lead the store to meet standards that reflect the company brand image, values, and culture.Be a subject matter expert on POP MART core business information including POP MART's characters, products, and company history.Support the company on marketing events such as in-store events, pop-up events, conventions, and new store openings.Support the company Robo Shop business as needed and follow up with in-store Robo Shop employees and business partners.Improve sales performance of stores and meet key performance indicators such as store conversion, units per transaction, dollars per transaction, and store sales trends.Drive sales of key products such as Blind boxes, MEGA, and accessories.Must be able to work flexible hours including nights, weekends, and holidays.Visual Merchandising & Inventory Management (1 or the other depending on store volume)
Execute Visual Merchandising and Marketing directives from business partners while attending weekly calls.Installation of Marketing decals, props, and setup of new merchandising planograms and marketing fixtures.Remerchandise the sales floor based on product sell-through or slow-moving product, making strategic decisions that align with business needs.Work closely with Inventory ASM to determine BOH and warehouse inventory levels.Required to work specific days of the week depending on Visual/Inventory Management responsibilities.Responsible for back of house organization, inventory management, receiving/transferring of goods, and weekly/quarterly inventory auditing.Qualifications:
Retail industry knowledge, skills, and abilities.Confident and comfortable engaging customers to deliver a great customer experience.More than 1 year of store retail experience; supervisor or leader experience preferred.High level of ethics, values, integrity, and trust.Experience working independently in an ambiguous environment with minimal supervision.Demonstrated ability to use data and metrics to back up assumptions and implement effective solutions.Ability to adapt to a fast-paced environment and implement new standardization directives.High School Diploma.Must be 18 years old or older.You are flexible while working in a dynamic environment and can effectively prioritize multiple tasks. Most importantly, you enjoy learning new things, love to assist our customers, and contribute to a strong team culture in the store.
* POP MART is committed to equal pay initiatives and will not ask candidates for their current or past salary.
** As an Equal Opportunity Employer, POP MART does not discriminate against applicants or employees because of race, color, creed, religion, sex, national origin, veteran status, disability, age, citizenship, marital or domestic/civil partnership status, sexual orientation, gender identity or expression, or because of any other status or condition protected by applicable federal, state or local law.
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Position Requirements
10+ Years
work experience
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