Carts Attendant; Part-Time

Job Responsibilities

• Provide friendly and efficient car loading and/or unloading services while keeping the loading zone clean by clearing away straps, excess carts, and cardboard.
• Ensure that all physical shopping tools, including carts, pencils, yellow bags, maps, and twine, are adequately stocked and maintained throughout the store during business hours.
• Ensure physical shopping tools are filled at closing.
• Monitor the condition of physical and digital shopping tools, report any IT issues, and remove any physical stands or tools that are unsafe.
• Address customer needs, resolve issues independently, and elevate matters to a manager when needed.
• Support in other customer service areas such as Full Serve Hand Out (FSHO), Exchanges & Returns, Click & Collect as needed.
• When supporting in Full Serve Hand Out (FSHO), provide customers with a simple and efficient handout experience.
• When supporting in Returns, ensure products and equipment are properly staged.
• When supporting Click & Collect, create a positive customer experience by ensuring accurate order handoff.
• Contribute to an environment where the IKEA culture is a strong and living reality that embraces the diversity of co‑workers and customers.

• Type:
  Permanent, Part‑time, Hourly Associate, 18+.
• Hours per week: 12 to 19 hours (HL1).
• Benefits:
  Limited benefits.
• Shift availability required:
  Friday, Saturday, Sunday, and Monday (minimum).
• Work schedules published one month in advance.

• Physical demands: lifting up to 50 lbs and walking frequently.
• Working conditions:
  
  outdoor 50% of the time.

The starting rate/salary for this position is 17.5 USD.