Retail Store Manager -Schaumburg, IL

Retail Store Manager – Schaumburg, IL

As a Store Manager, you lead a high‑performing retail team, set the tone, build teamwork, and create a human‑focused service environment. Your responsibilities include driving sales, managing store operations, coaching staff, and enhancing customer experience.

• Full responsibility for store performance including sales, financials, merchandising, inventory, and staffing.
• Hire, develop, and manage a team in partnership with Leadership and HR.
• Oversee daily operations to achieve revenue, productivity, and customer experience goals.
• Develop sales action plans to grow market impact and community presence.
• Analyze performance data, identify trends, and implement operational improvements.
• Plan workforce, scheduling strategy, and manage labor.
• Make independent judgments on store‑level operational and employee relations decisions.
• Collaborate with leadership for performance reporting and business insights.
• Maintain a culture of accountability, engagement, and compliance with company policies and applicable laws.

• High School Diploma or equivalent.
• 3+ years of retail management experience, preferably in the wireless industry.
• Proven track record of leading a store and delivering strong business results.
• Strong verbal and written communication skills, ability to inspire teams and engage guests.
• Solid business acumen—understanding metrics, analyzing performance, driving results.
• Experience coaching, training, and developing team members into high performers.
• Flexibility to work weekends and travel as needed.
• Ability to motivate sales representatives to meet and exceed performance expectations.
• Proficiency in Microsoft Office (Word, Excel, PowerPoint).
• Physical ability to perform tasks requiring bending, stooping, reaching, twisting, lifting, pushing, pulling, walking, standing, and moving items.

• Base salary $80,000–$84,000 annually, plus monthly bonus.
• Medical, dental, and vision insurance (company‑paid for full‑time employee coverage).
• 401(k) company match 100% up to 6% of pay.
• Discounted consumer cellular wireless phone plan.
• Paid Time Off after a 30‑day waiting period.
• 6 company‑paid holidays plus 16 floating holiday hours per year.
• Flexible Spending Accounts (FSA) for health and dependent care.
• Life and AD&D insurance equal to 1x annual earnings (company‑paid).
• Long‑term disability insurance (company‑paid).
• Employee Assistance Program (company‑paid).
• Employee rewards program.

1229 E Golf Rd Suite #7, Schaumburg, IL

Consumer Cellular is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, genetic information, or any status or classification deemed illegal to consider under local, state or federal law. We provide reasonable accommodations for individuals with disabilities.

Pre‑employment background check and drug screen required.