Sales and Service Technician

Job Category: Retail

Position Summary: The retail Sales and Service Technician (SST) is a unique hybrid role for stores and is intended as a key pipeline for future career‑growth within Firestone Complete Auto Care. This role is primarily responsible for serving the customer through assessing needs, recommending appropriate products and/or services, performing entry‑level vehicle services, and ensuring customer satisfaction through thorough and timely completion of services.

Successful individuals will learn all aspects of store operations and flex between interacting/serving the customer and efficiently completing basic vehicle service tasks as required.

Pay Range: $17.60 - $26.29

• Customer service, sales, and customer issue resolution – 75%.
• Basic vehicle service tasks (oil, tires, fluids) – 25%.
• Store operations (opening/closing, inventory, displays) as needed.
• Assist Manager or act as Manager‑On‑Duty in certain circumstances.
• Learn all aspects of store operations and flex between front/back shop tasks.

• High School Diploma or equivalent.
• Valid automobile driver’s license.
• Customer service and career growth mindset.
• Ability to learn and perform basic vehicle service tasks.
• Ability to learn and operate store systems.

• Two‑year degree or non‑traditional education through a training program, certification, or other exhibiting the growth mindset.
• Previous consumer retail sales experience.
• Previous automotive experience a plus.
• Previous management or supervisory experience a plus.

• Medical, Dental, and Vision – starting day 1 for all teammates.
• Paid vacation and holidays.
• On‑job training and company‑funded ASE certifications.
• Flexible work schedule.
• 401(k) match.
• On‑demand pay (daily pay) program available.

Bridgestone is proud to be an Equal Employment Opportunity employer. We consider for employment all individuals regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, gender, sex, sexual orientation, gender identity and/or expression, genetic information, veteran status, or any other characteristic protected by federal, state or local law.