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Customer-Focused Sales Associate

Job in Schaumburg, Cook County, Illinois, 60159, USA
Listing for: WINGS Program, Inc.
Full Time position
Listed on 2026-09-12
Job specializations:
  • Retail
    Retail Sales, Merchandising, Retail Associate/ Customer Service, Retail Support
Job Description & How to Apply Below

Description

Participate in day-do-day operations of WINGS Resale stores under the supervision of the Lead Sales Associate and Store Manager.

Key Responsibilities:

  • Selling, stocking, and pricing of store merchandise.
  • Complete customer transaction through the use of a point-of-sale system.
  • Straighten racks, shelves, and other areas of the sales floor.
  • Promote the store inventory to potential customers while providing an extremely high level of customer service.
  • Accept and sort donations in the donations center.
  • Perform light housekeeping duties as needed.
  • Work collaboratively with staff, volunteers, and community service to meet resale store objectives.
  • Provide excellent customer service internally and externally.
  • Create and maintain attractive displays and merchandising techniques while maximizing the use of floor space and schedule regular rotation of displays and merchandise.
  • Ensure excellent donor and customer interactions and service.
  • Complete, on a timely basis, all administrative duties as assigned.
  • Attend all mandatory meetings and trainings.

Requirements

  • Ability to operate point of sale system and accurately handle cash and merchandise.
  • Commitment to diversity, equity, and inclusion.
  • Enjoy connecting with customers and demonstrating an enthusiastic and positive attitude.
  • Comfortable with technology both general computer and point of sale systems.
  • Ability to work a flexible schedule, including weekdays and weekends.
  • Position requires periods of continuous standing, reaching, bending, stooping, kneeling, lifting, side-to-side and back-and-forth movements, and other physical movements that are necessary to sort and move bags/boxes of donated clothing and/or household and electronic merchandise, and then placing them in bins and other containers to be stored or put out on the store floor.

Full-time Benefits:

· 403b Retirement Plan

· 403b Employer Match

· Dental Insurance

· Medical Insurance

· Health Savings Account

· Paid Time Off

· Vision Insurance

· EAP

Position Requirements
10+ Years work experience
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